As a Customer Service & Reception Bank Clerk, your responsibilities will include: • Welcoming customers to the branch in a friendly manner and assisting them; • Answering and transferring telephone calls; • Managing and scheduling appointments; • Carrying out various counter transactions; • Handling administrative tasks; • Answering queries and offering support where necessary; • Ensuring the branch runs smoothly and professionally; For this role, the ability to work under pressure and a commercial mindset are essential.
You are able to maintain an overview even during busy periods, whilst proactively responding to clients’ needs by recognising and capitalising on commercial opportunities.