About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.
Booking.com’s strategic vision for the “Connected Trip” is to create a truly seamless travel experience — one that integrates flights, attractions, car rentals, taxis, insurance and protection products, and more into a single, cohesive journey. While Booking.com has long been a global leader in accommodation, our focus is now on unifying all travel verticals to deliver a streamlined, end-to-end experience for our customers.
The Insurance & Protection team plays a critical role in this vision. Our mission is to expand and enhance our product offering so travelers can enjoy complete peace of mind when booking any part of their trip. As part of the Trips business unit, Insurance & Protection helps bridge the Booking.com of today with the Booking.com of tomorrow—driving the transformation from a single-product company to a multi-product ecosystem.
At the heart of this evolution is a more personalized, effortless, and connected travel experience for every customer. The Role We are seeking insurance or financial services professionals to support the management of the existing products and ongoing initiatives, as well as the launch of new and innovative insurance and protection products, with the overall goal of offering travelers complete peace of mind when booking any part of their trip at Booking.com.
This role is initially a 12 month FTC with the opportunity to convert to permanent at the end of the contract. Key Responsibilities Support the management and growth of insurance and protection products Contribute to the day-to-day commercial performance management and BAU activities for existing product portfolio, by working directly with our tech, product, design, copywriting, data, operations, legal, compliance and finance teams.
Lead the review of the commercial and product performance of the products and proposing future enhancements and iterations End-to-end ownership of complex initiatives with the ability to drive to a solution Support the identification & alignment on key dependencies between Insurance & Protection and other departments Work with third-party insurance carriers to develop new product offerings Deliver output materials for business reviews, board updates, weekly updates Support the execution of the Insurance & Protection team’s strategic priorities Conduct market and competitor analysis, feeding this into the market strategy and product design Work with external advisors on the development of licensing and regulatory strategies, as well as new and ongoing compliance requirements Serve as the ‘bridge’ between the insurance industry and the non-insurance Booking.com business Support cross-functional initiatives Support internal Booking.com projects that are key enablers for the Insurance & Protection team Work hand-in-hand with other departments to deliver project outcomes Track and report on project statuses and results to Insurance management team Skills & Experience Educated to a degree level or equivalent 3+ years experience within the insurance or financial services industry Experience working in a regulated industry, and understanding of risk management and compliance topics in this context First class commercial problem solving, analysis and decision-making ability, with proven capability to take high levels of ownership and accountability and operate independently Ability to take ownership, entrepreneurial, proactive with a positive attitude, a self-starter Project management fundamentals Experienc