APS6 Support Needs Assessor The Details: Location: Port Macquarie NSW, Tamworth NSW, Gosford NSW (Highly Favoured locations) or Newcastle NSW Contract Start: ASAP Contract Length: Until 31st December (possible extension) Employment Type: Full-Time hours Standard Hours of Work: 08:30am till 5:00pm Pay rate: $61.86 p/h + Super Work Model: Hybrid (Minimum 2 days in office per week) Work Rights: Australian Citizenship required About the Role Make a meaningful impact in the disability sector as an APS6 Support Needs Assessor.
In this role, you will conduct comprehensive support needs assessments via semi-structured, conversational interviews with NDIS participants. You will be responsible for reviewing files, conducting virtual or face-to-face assessments, and writing high-quality, strengths-based reports that clearly capture a participant's life situation and needs. Please note: This role focuses strictly on assessment and reporting; you will not make funding, budget, or support hour determinations.
Key Responsibilities: Conduct and Synthesise Assessments: Gather information directly from participants and their representatives, analysing and interpreting external evidence to make evidence-based recommendations. Report Writing & Case Management: Prepare clear, accurate, objective, and defensible written assessment reports using digital case management tools. Person-Centred Communication: Communicate clearly, respectfully, and empathetically through both face-to-face and virtual channels, utilising trauma-informed and culturally aware approaches.
Collaboration & Escalation: Work across teams to support planning processes, identifying and escalating complex risks or policy limitations when necessary. Skills & Experience Required: Mandatory Qualifications: Recognised tertiary qualification in an Allied Health discipline (e.g., Occupational Therapy, Speech Pathology, Social Work, Physiotherapy, Counselling, Exercise Physiology) OR a relevant Health qualification (RN, EN, or NDIS Behaviour Support Practitioner).
Assessment Expertise: Proven experience administering support needs assessments or utilising person-centred/strengths-based assessment frameworks. Experience with semi-structured interviews is highly regarded. Communication & Writing: Advanced interpersonal skills to navigate complex, sensitive conversations, paired with strong analytical writing skills to produce clear, defensible reports. Clinical Practice: A deep commitment to trauma-informed, culturally safe, and person-centered practices.
Tech Literacy: Digital literacy to navigate CRM case management systems and conduct video meetings (e.g., Microsoft Teams). Highly Regarded: Accreditation or practical experience using the I-CAN Support Needs Assessment Tool (desirable, not essential). What We Offer & Team Culture Comprehensive Training: A 3-week initial structured training and accreditation program (facilitated and self-paced), followed by immersive coaching to get you up to speed quickly.
A Supportive Environment: You will join a collaborative, geographically structured team. We champion a "courageous" and high-performing culture that heavily prioritises staff well being through team meetings, dedicated "green rooms" for Q&A, and 1:1 coaching. Flexible Arrangements: Enjoy hybrid work flexibility. Apply Now: If you are a compassionate professional dedicated to improving outcomes for people with disability, submit your application today or reach out to Maddy Hellawell at [email protected] with any questions.
Crucial: You must embed clear evidence of your qualifications directly inside your CV file so our team can fast-track your application. Please also ensure your current geographic location is clearly stated. Please note: Applications Close: Wednesday, 16th September, any applications after this date with be considered as an expression of interest in case similar opportunities become available. At Randstad, we are passionate about providing equal employmen