The Problem Severe mental illness affects over 15 million adults in the United States. Schizophrenia. Schizoaffective disorder. Bipolar I. Treatment-resistant depression. These are the conditions the rest of healthcare has systematically failed to build for. What makes this problem different from most of healthcare is that the tools to solve it do not exist. The clinical protocols, the measurement science, the precision medicine, the technology to deliver coordinated longitudinal outpatient care for this population.
None of it has been built. This is a frontier problem, and it requires frontier science and care delivery to solve. We are developing all of it. The care, the science, the technology. Who We Are Amae Health is a Series B, venture-backed Public Benefit Corporation delivering specialty outpatient care for people with severe mental illness through high-acuity, in-person clinics nationwide. Our integrated model brings psychiatry, therapy, primary care, dietitians, and community support together under one roof.
Leading health systems—including NewYork-Presbyterian, Cedars-Sinai, Mass General Brigham, Novant Health, and CommonSpirit —collaborate with us to expand this level of care. Alongside care delivery, we are building the science and technology the field has long lacked—proprietary clinical protocols, novel measurement, and an AI-driven data platform designed for severe mental illness. The impact: fewer hospitalizations, greater stability, and more people living meaningful lives in their communities.
The Team We are clinicians, operators, technologists, and scientists who chose Amae because the problem is hard and the stakes are real. We are not interested in incremental improvements to a broken system—we are redefining it. Every function—finance, product, people, growth, technology—exists to serve one goal: better outcomes for the people we care for. The Role Amae Health is seeking a driven, relationship-oriented Community Liaison to own referral growth in the [Market] region.
This is a hybrid role: part territory-building business development, part hands-on patient advocate. You'll build and manage a network of hospital systems, EDs, discharge planners, and outpatient providers to create a consistent pipeline of qualified referrals — and you'll personally walk many of those patients through the warm handoff into care, meeting them in the hospital, at home, or in the community to make sure the transition actually holds.
This full-time role requires a home address within the [Market] region and regular travel throughout the territory. If you've built a book of business before; in healthcare sales, referral management, or provider partnerships, and you also care enough about the outcome to stay with a patient through a hard transition, this is your territory to build. What You Will Own Referral Partner Development & Territory Growth (60%) Build and manage a target list of referral partners across hospitals, EDs, community mental health centers, and outpatient providers in [Market], segmented by priority and referral potential Run systematic, recurring outreach to existing partners.
This means regular touchpoints, not one-and-done visits in order to protect and grow referral volume from your top accounts Prospect and activate new referral sources based on net-new active referral source targets per quarter Build relationships at multiple levels within a health system: discharge planners and case managers day-to-day, with a path to physician and leadership-level relationships over time Re-engage lapsed or dormant referral sources by identifying why volume dropped and rebuilding the relationship Understand the competitive landscape in your market; including where patients are currently being referred instead, and why, and adjust your approach accordingly Represent Amae at community events, provider in-services, and health system meetings to build visibility and credibility in the market Serve as the face of Amae Hea