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Director of People Experience (Europe)

Storyblok

Remote · director

Storyblok is a headless CMS that enables marketers and developers to create with joy and publish with confidence. It empowers you to deliver structured and consistent content everywhere: websites, apps, AI search, and beyond. Legendary brands like Virgin Media O2, Oatly, and TomTom use Storyblok to make a bigger, faster market impact.   WHAT IS IN IT FOR YOU You will be joining a growing company where you can contribute to many “firsts”.

Plus these benefits: Monthly remote work stipend (home internet costs, electricity). Home office equipment package right at the start (laptop, keyboard, monitor…) Home office equipment upgrade (furniture, ear plugs …) or membership to a local co-working space after your onboarding Sick leave benefit, parental leave and 25 days of annual leave plus your local national holidays Personal development fund for courses, books, conferences, and material The annual international team-building trip, quarterly and monthly online get-togethers As a fully remote company, with work-life balance at its core, you’ll enjoy flexible schedules An international team that loves to have fun at work and works hard together to accomplish shared goals JOB SUMMARY As a Director of People Experience at Storyblok, you lead a lean, high-trust team of three - two senior HRBPs and one People Operations Specialist - supporting a fully remote organisation of ~320 people across 40+ countries.

From a business partnering perspective, our senior HRBPs own their divisions end-to-end, from executive level to individual contributor. Your role is to enable and support that model: develop and coach the team, act as their senior escalation point on complex ER and high-stakes people situations, and step in as a hands-on Business Partner when needed. Alongside the partnering dimension, you own the operational backbone of the pillar - HR Operations, process improvement and automation, EOR relationships, and HR policy in close collaboration with Legal.

You'll be a key member of the People Leadership Team, partnering closely with the VP of People & Organisation, the Director of Talent & Total Rewards, and the Director of Talent Management & Development.   ESSENTIAL JOB FUNCTIONS Team Leadership & HRBP Development Lead, manage and develop a team of three - two Senior HRBPs and one People Operations Specialist - across multiple time zones and geographies Define and maintain the HRBP operating model, ways of working, and quality standards - ensuring both HRBPs operate with consistency, proactivity, and full end-to-end division ownership Coach and develop the HRBPs to build their business partnering capability, their confidence in complex situations, and their ability to operate autonomously at Senior Leadership level within their divisions Act as backup Business Partner for either division when HRBPs are unavailable, on leave, or facing a particularly complex or sensitive situation Set clear expectations, provide regular feedback, and create development plans for each team member Foster a team culture of curiosity, operational excellence, and continuous improvement HR Operations Own the HR Operations function - ensuring the employee lifecycle (onboarding, offboarding, employee changes, parental leave, contract amendments) is delivered in a scalable, compliant, and high-quality way globally Oversee the People Operations Specialist and ensure Tier 1 queries, employee events, and process documentation are handled to a high standard Define and monitor HR Ops SLAs, and track operational health metrics - including process compliance, HRIS accuracy, and employee lifecycle quality Lead quarterly process audits across onboarding, offboarding, HRIS data, SOC2 and ISO requirements Act as primary point of contact for cross-divisional collaboration with Payroll, Tech Ops, Finance, and Legal on operational HR matters Process Improvement & Automation Own the People Ops process improvement roadmap - identifying and streamlining

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