DIS-TRAN Packaged Substations Transfer Portal - FBS Field Technician

Come join our collaborative and innovative team at DIS-TRAN Packaged Substations! DIS-TRAN Packaged Substations has been an industry leader in the design and supply of high-voltage, open-air substations, and switchyards since 1965. Over a half-century of building meaningful relationships with our customers and vendors boils down to one thing: people. We take pride in our collaborative approach where everything we do is designed to deliver the project the right way, your way.

Though we have grown over the years, and now offer new innovations like our Factory-Built Substations, our age-old commitment will never change: to take care of you like family. The Factory-Built Substation (FBS) Field Technician is a member of the Project Support Services (PSS) team and supports FBS installations from project planning through commissioning. This position serves as the primary technical liaison among DIS-TRAN Packaged Substations, customers, contractors, and internal departments to help ensure safe, efficient, and successful installations.

The FBS Field Technician provides pre-installation planning, on-site installation support, inspections, training, and post-installation feedback, helping bridge the gap between factory manufacturing and field construction. When not traveling, the technician owns the field-to-factory feedback loop by preparing upcoming installations, documenting and communicating field issues and lessons learned, maintaining installation-focused standards and documentation, and transferring field knowledge to internal teams.

Success in this position requires strong mechanical aptitude, effective problem-solving skills, excellent communication, and the ability to build productive relationships with customers, contractors, and internal teams. RESPONSIBILITIES - Pre-Installation Planning: Review assigned projects with the Project Manager to understand project scope, site conditions, and installation requirements. Prepare customer installation packets, including printed drawings and project documentation.

Participate in recurring logistics planning meetings to coordinate shipment schedules and installation readiness. Develop, maintain, and facilitate completion of pre-construction checklists to improve customer and contractor readiness. Schedule and facilitate pre-construction meetings approximately six weeks prior to equipment delivery, document action items, and follow up with stakeholders. Collect stakeholder contact information from the Project Manager and coordinate meeting invitations.

Lead the meeting and verify applicable pre-construction checklist items are reviewed. Distribute a written meeting recap documenting discussions, decisions, action items, and responsible parties. Field Technician will review and discuss: Route studies Construction drawings Installation sequencing Required offloading equipment (cranes, spreader bars, etc.) Site readiness, including whether the site is physically prepared for installation Project schedule and installation expectations RESPONSIBILITIES - Field Installation Support: Travel to customer job sites to support Factory-Built Substation installations.

Inspect DTPS products for shipping damage, shortages, or other field-observed discrepancies. Provide technical support to customers and contractors by: Explaining installation drawings Interpreting installation procedures Answering technical questions Troubleshooting installation issues Identify, troubleshoot, and coordinate resolution of field issues involving: Damaged equipment Missing materials Incorrect components Fabrication discrepancies Installation conflicts Coordinate with Engineering, Manufacturing, Quality, and Project Management to develop timely solutions.

Obtain installation photos and videos for inclusion in field reports and lessons-learned documentation. Develop and maintain an installation checklist and lead its completion and review onsite with the customer and installation contractor(s). RESPONSIBILITIES - Post-Ins