Associate Specialist, Claims Recovery-Spokane Office

JOB DESCRIPTION Job Summary Provides entry level support for claims recovery activities.  Responsible for claims data entry, inbox monitoring, and documentation support.  This is an in-office role that requires travel to Molina offices to support administrative tasks related to the claims function.   Essential Job Duties • Enters claims information into department applications with accuracy and efficiency, and in accordance with department standards as it relates to timeliness.

• Assigns work from incoming outlook boxes based upon defined assignments. • Travels to Molina office to sort and distribute claims-related mail/faxes/packages. • Mails and files claims departmental documents with accuracy, efficiency and in a timely manner; includes folding, mailing and filing.  • Scans, prints, uploads and maintains departmental documents/images for multiple health plans using multiple applications.

• Meets claims department quality and production standards related to administrative support tasks. • Supports claims department initiatives to improve overall claims function efficiency. • Oversees, notes, and balances related financial costs (refund checks, lockbox deposits). • Travels to Molina office and the post office as needed.   Required Qualifications • Up to 1 year of experience in a clerical role in a claims, and/or customer service setting - preferably in managed care, or equivalent combination of relevant education and experience.

• Basic administrative skills (fax/sort/mail/scan/data entry). • Organizational skills and attention to detail. • Time-management skills, and ability to manage simultaneous projects and tasks to meet internal deadlines. • Customer service experience.   • Effective verbal and written communication skills. • Microsoft Office suite and applicable software programs proficiency.   Preferred Qualifications • Health care claims/billing experience.

      To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V