Lead Armed Protective Security Officer - SSA
Description Join Our Dynamic Team at Hana Industries, Inc. Are you a skilled and experienced Protective Security Officer (PSO) with management experience? Look no further! Hana Industries, Inc. is actively seeking dedicated individuals to join our team as Lead Protective Security Officers at the Social Security Administration Headquarters in Baltimore, Maryland. About Us Hana Industries is a reputable professional services company specializing in serving federal government and military clients.
With strong partnerships in the Department of Defense, Homeland Security, and the commercial services industry nationwide, we have established a stellar reputation for excellence. Position Summary Each Lead Protective Security Officer (LPSO) reports directly to the Major and Project Manager and plays a key role in supporting the safety, security, and overall effectiveness of the worksite. The LPSO helps ensure that PSOs are properly trained, equipped, and prepared to perform their duties; that performance meets all contract requirements, post orders, and company policies; and that operational concerns are promptly identified and addressed.
As a frontline leader, the LPSO is also expected to set a positive example and help foster a safe, professional, and respectful work environment where employees are treated with dignity and accountability. The list of major responsibilities assigned to the LPSO position include, but are not limited to: Leadership. Responsible for working with management to foster a “one-team” culture where all employees are expected to adhere to our Core Values and support each other to ensure the security and safety of all SSA and Company employees.
We have five Core Values: We treat everyone with dignity and respect We value each other as ‘Ohana (Family) We ensure the safety and well-being of our ‘Ohana We live Pono (honestly and honorably) We strive for excellence Scheduling/ Staffing. Responsible for working with management to ensure the timely publication of the schedules, backfilling unscheduled call-offs, and making last minute modifications to the schedules to avoid unexpected open posts, all in accordance with Company policies and procedures and applicable CBA commitments.
Compliance. Each LPSO is responsible for ensuring the workforce complies with all company policies and procedures, contract and training requirements, and applicable laws and regulations. The LPSO will recommend disciplinary actions to management and the Major and or PM have the authority to issue disciplinary action in conformance with the Company’s Progressive Disciplinary Policy and other applicable policies.
Attendance. Each LPSO is responsible for ensuring all PSO report to work on time and for relieving PSOs in the event of early departures due to illness or other unexpected event. Working with the management , each LPSO is responsible for the fair and consistent enforcement of our attendance policy in accordance with our Progressive Disciplinary Policy. Performance Recognition. Responsible for working with the Management to create a work environment where excellence is rewarded.
This includes, but is not limited to, the Company’s Spot Award Program and other award programs are utilized in a fair and consistent manner and in compliance with our Core Values and applicable Company policies and procedures. PSO QC Inspections. Responsible for conduct inspections of all PSOs at the beginning of their shifts and periodically thereafter. All inspections will be recorded electronically using iAuditor which is a QC program loaded onto a tablet.
Each LPSO is also responsible for ensuring our PSO’s meet the expectations of our Quality Control Program. This may include, as an example, ensuring compliance to uniform and grooming standards, testing PSO knowledge of their post orders, visitor directions, and other matters relevant to their duties. PSO Alertness. Responsible for visiting all posts throughout his/her shift to ensure that our PSOs are