Shipping Clerk
Description Empower. Innovate. Make an Impact At DecisionPoint Technologies, we help organizations perform at their best in the moments that matter by connecting people, data, and technology to enable faster, smarter decisions. We are a leading provider of enterprise mobility, barcoding, data capture, managed services, and operational technology solutions that help customers improve productivity, resiliency, and operational excellence.
Our employees play a critical role in helping some of North America's most recognizable organizations maximize their technology investments, streamline operations, and create exceptional experiences for both employees and customers. Whether you're supporting customers, developing solutions, managing projects, delivering services, or driving innovation, you'll have the opportunity to make a meaningful impact for leading organizations across retail, transportation & logistics, manufacturing, and healthcare.
Join us and help power the decisions, operations, and experiences that matter most. About This Role As a Shipping Clerk, you'll play a key role in keeping our warehouse and shipping operations running smoothly. You'll manage the complete shipping cycle for outgoing products, packages, orders, RMAs, and other goods while ensuring shipments are accurate, properly documented, and delivered on time. You'll work closely with Operations and Service Managers, Sales, Customer Service, service providers, and other teams to coordinate shipments and resolve issues.
This role also supports receiving, inventory management, cycle counts, and warehouse organization, making it an important position in maintaining operational efficiency and customer satisfaction. Why You'll Love This Role Make a direct operational impact by ensuring customer orders, RMAs, equipment, and materials move accurately and efficiently. Work cross-functionally with Operations, Service, Sales, Customer Service, and external service providers.
Build valuable logistics expertise across domestic and international shipping processes and regulations. Develop leadership skills by training new shipping team members and cross-training colleagues on shipping procedures. Gain hands-on experience with enterprise systems, including NetSuite, IntelliTrack, and other inventory and ERP platforms. Play an important role in inventory accuracy, supporting cycle counts and physical inventories for both company and customer-owned stock.
Work in a role with variety, combining shipping, receiving, inventory, documentation, systems, and administrative responsibilities. Be part of a team that values organization, safety, and operational excellence. What You'll Do Prepare shipments for all orders, RMAs, equipment, parts, and other goods. Coordinate and communicate shipment details with management, Sales, Customer Service, service providers, and other stakeholders.
Track, trace, update, and report on outgoing shipment status. Support Operations and Service Managers with daily administrative activities. Create and distribute return labels for customers and Sales team members as needed. Order shipping, receiving, and quality-control materials. Ensure all outbound shipments are processed accurately and on time, meeting established deadlines. Make appropriate corrections to RMAs, receipts, transfers, and shipments in accordance with established procedures.
Assist with receiving, picking, restocking, and organization of parts, equipment, and other materials. Help plan and execute regular cycle counts and full physical inventories for DecisionPoint Technologies and customer-owned inventory. Maintain accurate shipping and inventory records using NetSuite, IntelliTrack, and other related systems. Stay current with applicable domestic and international shipping rules and regulations.
Train new shipping team members and cross-train current employees on shipping processes and procedures. Maintain an organized, customer-ready warehouse in accordance with safety standards.