Epic Prelude Analyst
Description At e4health, we Empower Better Health . The e4health Team is on a relentless mission to care for those teams who care for others. We bring our passion, ingenuity, and expertise to every engagement. In joining our Team, we want your help to provide our customers with powerful solutions in the pursuit of quality, integrity, clinical and financial value across healthcare. Our People make the difference.
Serving more than 400 hospitals and health systems nationwide for nearly two decades, e4health provides solutions to tackle the toughest problems in healthcare with unmatched technology, mid-revenue cycle, and operational expertise. e4health solutions streamline clinical, financial, and health information data and workflows, optimize coding, quality, and clinical documentation integrity processes, and address health IT operational challenges to deliver material results for healthcare organizations across the country.
Learn more about us at www.e4.health . Epic Prelude Analyst We are seeking an experienced Epic Prelude Analyst with deep, recent hands-on experience supporting Epic Prelude in a complex healthcare environment. The ideal candidate will have a strong understanding of patient registration workflows and Prelude configuration, with specific experience supporting Estimates, E-Signature, and Letter Templates.
Key Responsibilities • Provide functional and application design, build and support for Epic Prelude, including registration, patient access, and related workflows. • Analyze, troubleshoot, and resolve complex Prelude issues and configuration challenges. • Support and optimize Patient Estimates functionality, including configuration, workflows, testing, and troubleshooting. • Have hands-on experience with E-Signature functionality within Epic and understand how electronic signatures are incorporated into registration and patient-facing workflows.
• Configure, maintain, troubleshoot, and support Epic Letter Templates and related correspondence. • Evaluate existing Prelude workflows and recommend opportunities for optimization, standardization, and improved user experience. • Work with Patient Access, Registration, Revenue Cycle, HIM, and other operational stakeholders to understand business requirements and translate them into Epic solutions.
• Participate in requirements gathering, workflow analysis, design, configuration, testing, implementation, and ongoing support. • Develop and execute test scripts and participate in integrated, regression, and end-user testing. • Troubleshoot production issues and provide timely resolution or escalation when appropriate. • Support system upgrades, enhancements, patches, and new functionality. • Create and maintain application documentation, workflows, configuration documentation, and training materials as needed.
• Collaborate with other Epic application teams when Prelude functionality intersects with downstream applications and workflows. • Participate in meetings with business and technical stakeholders and effectively communicate application impacts, recommendations, and status. Requirements Required Qualifications • 5+ years of hands-on Epic Prelude experience in a healthcare environment. • Recent, current, and demonstrable Epic Prelude experience; candidates whose Prelude experience is primarily historical will not be considered.
• Current active Epic Prelude certification required • Strong understanding of Epic Patient Access/Registration workflows and Prelude functionality. • Demonstrated hands-on experience with Patient Estimates. • Demonstrated hands-on experience with Epic E-Signature functionality. • Demonstrated experience working with Epic Letter Templates. • Strong understanding of how Prelude integrates with other Epic applications and Revenue Cycle workflows.
• Experience with requirements gathering, workflow analysis, configuration, testing, troubleshooting, and production support. • Strong analytical and problem-solving skills. • Excellent communicat