Event Manager, Pharmaceutical & HCP Events
Description Hello, we're Augeo – we are a global leader in enterprise-level engagement and loyalty platform technology, delivering compelling experiences and fostering meaningful connections for employees, consumers, members, and channel partners across many industries and verticals. We serve hundreds of clients, including 70+ Fortune 500 companies, representing millions of end users. We are thought leaders and disruptors who think differently and creatively, built by entrepreneurs, operators, and innovators. At Augeo, we're passionate about providing an inclusive workplace that values diversity and our sustainability initiatives.
Everyone is welcome - our employees are comfortable bringing their authentic whole selves to work. Be you, reach your full potential. We work hard, we play hard and most importantly we care to our CORE about our teams, each other and we over communicate around everything…especially while we are all connected virtually. Summary As an Experience Manager specializing in pharmaceutical and Healthcare Professional (HCP) events, you will lead the planning and delivery of complex meetings and engagement programs within regulated client environments.
Serving as a trusted partner to pharmaceutical clients, you'll guide programs from strategy through execution while balancing exceptional attendee experiences with compliance, operational excellence, and business objectives. This is a client-facing agency role ideal for an experienced event professional with strong knowledge of HCP meetings, pharmaceutical compliance requirements, and best-in-class event execution.
You'll work closely with clients, attendees, internal teams, and vendor partners to deliver seamless, high-quality programs that meet both business objectives and industry standards. What You'll Do Project Leadership & Client Partnership Serve as a primary contact for assigned pharmaceutical clients and programs. Manage project timelines, budgets, deliverables, and program communications from kickoff through completion. Build strong client relationships through responsiveness, collaboration, and exceptional service. Facilitate planning meetings, status updates, and program reviews. Coordinate internal teams, vendors, venues, and stakeholders to ensure successful program execution. Manage multiple programs and priorities while maintaining strong attention to detail and deadlines. Proactively identify risks, solve challenges, and keep projects moving forward. Experience Planning & Execution Plan and execute a variety of HCP-focused meetings and events, including: Advisory boards Speaker programs and speaker trainings Investigator meetings Congresses and ancillary meetings Medical and scientific meetings Internal pharmaceutical meetings Virtual and hybrid engagement programs Manage attendee registration, communications, travel, accommodations, and onsite logistics. Coordinate venue sourcing, vendor management, production needs, and event technologies. Develop project plans, run-of-show documents, and operational materials. Lead onsite execution and serve as a trusted resource for clients, faculty, speakers, and attendees. Ensure a seamless attendee experience while maintaining alignment with program objectives. Compliance & Program Management Ensure programs are executed in accordance with pharmaceutical industry regulations, client policies, and HCP engagement requirements. Manage key program elements such as attendee eligibility, honoraria, travel arrangements, expense tracking, and supporting documentation. Partner with client compliance, legal, medical, and regulatory teams as needed throughout the planning process. Support transparency reporting and accurate tracking of HCP participation and related expenses. Maintain