Family Advocacy and Community Engagement Coordinator

Description About Peninsula Family Service Peninsula Family Service (PFS) is a nonprofit organization that provides children, families, and older adults with the support and tools they need to realize their full potential. As one of the largest providers of infant, toddler, and preschool programs in the region, PFS also delivers services in financial empowerment, employment, and older adult support — ensuring that people at every stage of life have access to opportunities to thrive.

Established in 1950, PFS has been a trusted community partner for over 75 years, dedicated to fostering stability, resilience, and well-being for the individuals and families it serves. At PFS, our values guide how we serve our community and work together as a team. We expect every team member to demonstrate Ownership, Proactive Engagement, and a commitment to Continuous Learning and Adaptability.

These values are grounded in a shared dedication to community, service, and collaborative teamwork. Job Summary The Family Advocacy and Community Engagement (FACE) Coordinator is responsible for serving children and families enrolled in Head Start and Early Head Start programs. The FACE Coordinator assists in planning and implementing family engagement activities, supports families in meeting basic needs, and partners with families to set and achieve goals for personal and family growth.

This position maintains an open, friendly, and professional relationship with all staff and families and participates in continuous quality improvement activities that strengthen the program. Strong candidates will recognize each family's risk and protective factors, respect the diverse cultures and values of each family, and maintain professional roles and boundaries in all interactions. REPORTS TO: Family Advocacy and Community Engagement Manager (FACE Manager) JOB CLASSIFICATION: Non-Exempt JOB TYPE: Full-Time HOURS: 40 hours per week ESSENTIAL DUTIES AND RESPONSIBILITIES Family Engagement and Case Management · Serve as a consistent, trusted point of contact for assigned families throughout their enrollment in the program.

· Provide information, referral, and coordination to link families with appropriate childcare, health, mental health, and family support resources. · In partnership with families, gather information on medical, social, and environmental factors contributing to family needs and goals. · Support families in identifying strengths, setting goals, and developing family partnership agreements in alignment with Head Start Performance Standards.

· Assist families in planning and implementing smooth transitions between program options, including Early Head Start to Head Start, Head Start to Kindergarten, Community-Based Organization Pre Kindergarten to Kindergarten, and Transitional Kindergarten to Kindergarten. · Actively encourage parent involvement in the program and serve as a staff liaison to the Parent Committee and Policy Council. · Conduct home visits as required by program standards and family need.

· Collaborate with state and community partners to enhance family services and support recruitment efforts. · Plan and support special recruitment events and community outreach activities. · Attend community events, partner sites, and resource fairs to recruit eligible families and distribute program information. Resource and Referral · Assist the FACE Manager with the planning, implementation, and organization of the Child Development Resource and Referral program.

· Input, update, and maintain data entry and collection through the Resource and Referral software database. · Organize and conduct community outreach to educate families and partners on the child development benefits of quality care. · Maintain a partnership with Community Care Licensing to communicate provider needs and licensing status and ensure accurate referrals in the database. · Develop and maintain Resource and Referral policies for participation to maximize family access to quality