Company Description Metro Global Solution Center (MGSC) is internal solution partner for METRO, a €29.8 Billion international wholesaler with operations in 31 countries through 661 stores & a team of 93,000 people globally. Metro operates in a further 10 countries with its Food Service Distribution (FSD) business and it is thus active in a total of 34 countries. MGSC, location wise is present in Pune (India), Düsseldorf (Germany) and Szczecin (Poland).
We provide IT & Business operations support to 31 countries, speak 24+ languages and process over 18,000 transactions a day. We are setting tomorrow’s standards for customer focus, digital solutions, and sustainable business models. For over 10 years, we have been providing services and solutions from our two locations in Pune and Szczecin. This has allowed us to gain extensive experience in how we can best serve our internal customers with high quality and passion.
We believe that we can add value, drive efficiency, and satisfy our customers. Website: https://www.metro-gsc.in Company Size: 600-650 Headquarters: Pune, Maharashtra, India Type: Privately Held Inception:  2011 Job Description Role Summary We are seeking a business-focused and creative Communication Solutions Specialist who can transform complex business information into clear, engaging and impactful communication solutions.
The role works closely with business stakeholders to understand communication objectives, analyze audience needs, and develop communication strategies, narratives and content frameworks that drive engagement, understanding and action. The Communication Solutions Specialist acts as the bridge between business stakeholders and creative production teams by translating business requirements into compelling communication concepts, storylines, messaging and creative direction across presentations, videos, campaigns and digital communication assets.
This role combines business acumen, storytelling expertise and communication consulting capabilities while leveraging GenAI tools to enhance research, ideation and content development. Key Responsibilities Communication Consulting & Solution Design Partner with stakeholders to understand business goals, communication challenges and audience needs. Analyze and synthesize information from presentations, reports, workshops, meetings and business documentation.
Recommend appropriate communication approaches, channels and formats based on communication objectives. Facilitate discovery discussions and requirement-gathering sessions to define messaging priorities and communication direction. Design integrated communication solutions that may include presentations, videos, campaigns, infographics, digital content or multimedia communication assets. Leverage GenAI tools to support research, ideation and content development while ensuring business relevance and accuracy.
Storytelling & Content Strategy Develop communication concepts, messaging frameworks and audience-focused communication strategies. Create compelling business narratives, presentation storylines and executive communication messages. Develop scripts, content structures and storyboards for communication initiatives across multiple formats. Simplify complex business, process or technical information into clear and engaging communication experiences.
Ensure messaging consistency, clarity and alignment with communication objectives. Utilize GenAI tools to support brainstorming, content refinement, multilingual adaptation and communication optimization. Creative Direction & Collaboration Translate communication concepts into clear creative briefs for design and multimedia production teams. Provide creative direction to ensure communication objectives are effectively reflected in final deliverables.
Collaborate with graphic designers, motion designers, video editors and other specialists throughout the development process. Review creative outputs and provide feedback on storytellin