Job Description The Agency You’ll Join: The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public property. The administration is leading the fight in making the city more affordable, reducing inequality, improving public safety, ensuring delivery of efficient and effective services, and working to make New York City’s economy stronger.
We value leadership, transparency, fairness, and efficiency as we actively seek diverse talents from various sectors to join our team. For current job opportunities, visit our careers page. The Team You’ll Work With: The NYC Office of Community Safety advances a whole-of-government approach to violence prevention and public safety that addresses gun violence prevention, hate crime prevention, survivor services, domestic violence prevention, and innovations in crisis response services.
The Office oversees the Office of Crime Victim Services, Office to Prevent Gun Violence, Office to End Domestic and Gender-Based Violence, Office for the Prevention of Hate Crimes and the Office of Community Mental Health. The Problems You’ll Solve: The Deputy Commissioner of Operations serves as the Office's chief administrative and operational leader, responsible for building and managing the systems, infrastructure, and internal operations necessary to support the Office's mission.
Reporting directly to the Commissioner, the Deputy Commissioner oversees strategic planning and project management, budget and fiscal administration, legal, procurement and contracts, human resources and talent management, office administration, and performance management. The Deputy Commissioner of Operations responsibilities include but are not limited to: Organizational Development and Agency Transition - Support the development and implementation of the Office's organizational structure, operational systems, and administrative infrastructure.
- Partner with the Commissioner and senior leadership to strengthen agency operations, governance, and organizational effectiveness. - Coordinate planning efforts related to organizational growth, operational readiness, staffing, budget, and administrative functions. - Work closely with the Deputy Mayor's Office and other city partners to support the Office's long-term transition to a standalone city agency.
Strategy Operations and Project Management - Develop and implement a strategy to ensure efficient office-wide operations and coordinate with the Senior Leadership team to align these processes across the office. - Lead the development and implementation of agency-wide operational plans and strategic initiatives. - Establish and oversee project management structures to ensure timely execution of agency priorities.
- Create a process for program teams to plan and manage large-scale initiatives, including project plans, timelines, performance metrics, and implementation strategies. - Monitor progress, identify implementation challenges, and recommend policy or operational solutions. Leadership and Staff Development - Lead, supervise, and develop a diverse team of directors and professional staff across multiple operational functions.
- Foster a high-performing, collaborative, and accountable work environment that supports employee growth and organizational effectiveness. - Provide coaching, mentorship, and performance management to staff while building leadership capacity across the organization. - Promote a culture of excellence, innovation, and continuous improvement in support of the Office's mission and values. Budget, Fiscal Management, and Contracts - Supervise the Budget Director and provide strategic oversight of the Office's budget, fiscal management, procurement, and contracting functions.
- Guide the development and execution of the agency's annual budget and long-term fiscal strategy. - Ensure effective stewardship of public resources through oversight of expenditu