Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service.
We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood.
NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Job Description The Transmission Operations Technician is responsible for ensuring the reliable operation of scheduled and live broadcasts by configuring, monitoring, maintaining, and troubleshooting transmission systems in a broadcast production environment. The role provides advanced technical support to maintain broadcast continuity and quickly resolve transmission and system issues as they arise.
This is a project/limited term position, unless otherwise amended or terminated as deliverables within this project are completed. Job Duties: Responsible for rapidly responding to equipment failures and restoring transmission services across satellite, fiber, IP-based, and bonded cellular contribution and distribution paths. Communicates and escalates technical and operational issues to management and engineering teams, providing accurate information regarding troubleshooting, impact, and resolution Collaborates with Field Operations teams and provides advanced technical support in configuring and troubleshooting field transmission equipment, connectivity, and signal paths.
Serves as the primary technical contact for resolving live feed issues, coordinating with field, remote, studio, production, and control room personnel to troubleshoot and restore services. Operates and troubleshoots various antenna control systems supporting satellite acquisition and transmission operations. Configures, monitors, and troubleshoots video-over-IP transmission workflows, including IP addressing, ports, encoding/decoding, signal transport, and contribution feeds.
Configures, monitors, and troubleshoots bonded cellular transmission systems Monitors fixed and critical transmission paths, including network returns, taking immediate corrective action when signal degradation, and equipment failures. Collaborates with internal clients, production teams, vendors, and transmission providers to manage technical requirements, maintain production standards, and resolve complex transmission issues.
Works under the direct supervision of Director, Technical Operations and the Supervisor, Technical Operations Center and is responsible for completing any other tasks as assigned by Manager or Supervisor as needed Qualifications Basic Requirements: Minimum three (3) years of relevant experience in a broadcast network distribution, satellite operations, or network engineering role Fluent English and Spanish (both written & verbal)  Experience with Evertz video router panels, able to manipulate UDX settin