Admission Clerk

About Us: Founded in 2004 by local physicians, Animas Surgical Hospital has been an integral part of the Four Corners region for more than two decades. Our goal has never been to be the only hospital in Durango but to be the best option for surgery, diagnostic imaging, emergency care, occupational medicine, and internal medicine. Our Mission: To provide innovative, exceptional healthcare that patients recommend, physicians prefer, and employees are proud of.

  Job Title: Admission Clerk Job Summary: This position greets patients, assembles, interprets, analyzes, and enters patient financial and demographic data in the computer. Provides general office support with a variety of clerical activities and related tasks. The clerk will be responsible for answering incoming calls, directing calls to appropriate associates, flow of correspondence, requisition of supplies as well as additional clerical duties.

Reports To: Clinic Manager Hourly range:  $18.50 - $32.76 (posted hourly range excludes overtime and bonuses which are not guaranteed) Essential Job Functions: Greets patients/families promptly and courteously as the patient arrives at the hospital. Answers the telephone, provides requested information or takes messages, and directs caller to appropriate personnel. Provides interpretation of forms to be signed upon admission including patient rights and living will questions.

Reviews all patient forms for completeness, accuracy, and appropriate signatures. Collects deposits and/or co-pays according to established guidelines. Maintain confidentiality in matters pertaining to patients, physicians, staff and hospital. Practices caution and uses good judgment in relaying messages and giving information to patients, families, and visitors. Directs any patient, family, or visitor complaints to the appropriate person for prompt resolution.

Demonstrates the spirit of the philosophy, mission, and values of the hospital through words and actions and implements them into departmental processes, programs, and the working environment. Applies the principles and values of customer service and continuous quality improvement while performing day-to-day activities of the position. Maintains and protects confidentiality regarding all aspects of patient care, personnel and strategic issues.

Adheres to Confidentiality Policy. Maintains positive working relationships and fosters cooperative work environment. Adheres to the hospital’s Guidelines for Appropriate Conduct in the HR Manual. Displays honesty and mutual respect when communicating with peers and other departments. Follows through on problems that may compromise effective job performance by using appropriate chain of command.

Utilizes concepts of age/developmental stages in interactions with patients and families. Additional Duties Performs other duties as assigned. Demonstrates the spirit of the philosophy, mission, and values of the hospital through words and actions and implements them into departmental processes, programs, and the working environment.   Minimum Requirements Education: High School Diploma or the equivalent Certification, Licensure: None required Experience: Minimum of one (1) years’ experience as an admissions clerk or in Health Information Services in a hospital setting or on the job training.

Physical Requirements This position consists of primarily sedentary office work requiring prolonged sitting and computer use. Occasional standing, walking, bending, reaching and lifting/carrying up to 20 pounds. Working Conditions/Environmental Exposures Environmental hazards such as chemicals, solvents, needles, needle containers, sharps, blood, body fluids, various infectious/communicable diseases, infectious medical waste, radiation, and/or radioactive materials and/or radioactive waste, proximity to moving mechanical parts.  Protective clothing/equipment may be necessary.

Animas Health Immunizations and Vaccinations Requiremen