Branch Operations Manager - Olympic

BANC OF CALIFORNIA AND YOUR CAREER Banc of California, Inc. (NYSE: BANC) is a bank holding company with over $34 billion in assets and the parent company of Banc of California. Banc of California is one of the nation’s premier relationship-based business banks, providing banking and treasury management services to small, middle market, and venture backed businesses. As the largest independent bank headquartered in California, the bank offers a broad range of loan and deposit products and services through a network of full-service branches and regional offices, as well as through digital and nationwide capabilities.

The bank also provides full-service payment processing solutions to its clients and serves the Community Association Management industry nationwide through its technology forward platform, SmartStreet™. Banc of California is committed to supporting its local communities through the Banc of California Charitable Foundation and by partnering with organizations that promote financial literacy, job training, small business support, affordable housing, and more.  At Banc of California, our success is powered by our people and a shared commitment to delivering meaningful results.

We foster an environment where entrepreneurial thinking is encouraged, and accountability and operational excellence are expected. Our team members are empowered to take ownership, make informed decisions, and make a meaningful impact as the bank continues to grow and evolve. We are dedicated to supporting your growth and wellbeing through comprehensive benefits, robust development opportunities, and inclusive programs that enable you to perform at your best.

Together we win!   THE OPPORTUNITY The Officer, Branch Operations Manager is responsible for achieving branch goals and overall business success.  Provide direction, leadership and motivation to ensure that the office team achieves service, growth, operational audits and goals.  Supervises the day-to-day operational functions of the branch.  Carries out management responsibilities in accordance with Bank policies.

Performs all duties in accordance with the Company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.   HOW YOU’LL MAKE A DIFFERENCE Assure high quality and friendly customer service and adherence to growth and brand standards. Resolve customer inquiries/complaints and situations in a positive professional and efficient manner.

Promote effective operational and service environment. Monitor staff’s performance relative to losses, differences and mitigating risk.  When appropriate, coach for improved performance. Approve transactions within established guidelines, and escalate when required Participate in the opening and closing of branch.  Conduct security inspection of building and grounds under dual control.

Conduct regular staff meetings to ensure compliance with all Bank policies and procedures. Review daily reports. Assist Branch Manager in meeting deposit growth goals. Assist Branch Manager in achieving satisfactory audit ratings and delivering quality branch certification packages Identify and mitigate audit and operational risk. Monitoring expense control. Involved with interviewing and hiring decisions.

Prepare and deliver in a timely manner, the employee performance evaluations, goal planning, and corrective action notices as applicable. Manage, support, coach and train staff to ensure that immediate action is taken to improve performance Involved with interviewing and hiring decisions. Prepare and deliver employee performance evaluations, goal planning, and counseling. Manage, support, coach and train employees.

Follow all established policies and procedures. Perform other duties and projects as assigned.   WHAT YOU’LL BRING 7 years in branch operations, including 3 years supervisory or other leadership experience is required High School