HR & Operations Manager - MedInsight India

Company overview Leading with our core values of Quality, Integrity, and Opportunity, MedInsight is one of the healthcare industry’s most trusted solutions for healthcare intelligence. Our company's purpose is to empower easy, data-driven decision-making on important healthcare questions. Through our products, education, and services, MedInsight is making an impact on healthcare by helping to drive better outcomes for patients while reducing waste.

Over 300 leading healthcare organizations have come to rely on MedInsight analytic solutions for healthcare cost and care management. MedInsight is a subsidiary of Milliman, a global, employee-owned consultancy providing actuarial consulting, retirement funding and healthcare financing, enterprise risk management and regulatory compliance, data analytics and business transformation as well as a range of other consulting and technology solutions.

Position Summary MedInsight company division is hiring an HR & Ops Manager to serve as the local People Ops Manager for our India Office. This is a dual role spanning Human Resources and Operations. The HR & Ops Manager will be the on-the-ground, go-to resource for India employees and leaders in MedInsight India, owning core HR operations while serving as the administrative backbone and managing local administrative operations responsibilities that keep the team running in the India office.

Reporting to the US-based Sr. HR Ops Manager, the position will serve as a key link between MedInsight and our Milliman Global Corporate Services (GCS) team, India HR Shared Services, and Finance Shared Services partners. This role requires a polished professional with the ability to apply their expertise to manage day-to-day operations and lead complex initiatives that span People Operations and align with company strategic goals.

Initially structured as an individual contributor role, the position offers the opportunity to evolve into supervisory responsibility for junior People Operations staff in India. As the role evolves, it may include mentoring and developing team members while fostering an inclusive, high-performing work environment. Work Arrangement This role requires flexibility to work across India and United States time zones, including regular evening calls and meetings to support the manager and leadership team based in the US Pacific time zone.

Regular on-site presence is an essential part of the role. The role is based in Gurgaon, with an expectation of working from the MedInsight Gurgaon office a minimum of two to three days per week. The role requires a high level of visibility and accessibility to employees and leaders, along with hands-on ownership of office coordination and related activities. Key Responsibilities  Core HR Operations and Compliance  Manage end-to-end HR operations and day-to-day employee relations locally, serving as the primary point of contact for HR-related queries and supporting employees with timely, accurate information.

Maintain and update employee records in HRIS, ensuring data integrity and confidentiality, and develop processes that sustain high data accuracy across ZingHR, UKG, and MedInsight internal tracking tools. Oversee personnel file completeness and audit readiness, ensuring records are accurate, up to date, properly maintained, and readily accessible for audits and compliance reviews. Coordinate finance, administration, and leave management processes with GCS HR, India HR Shared Services, and Finance Shared Services teams to ensure seamless HR operations and compliance with company policies.

Ensure compliance with local labor laws, Milliman and MedInsight policies, and HR legal, risk, and compliance programs in all India HR operations. Coordinate leave management and attendance processes with India HR Shared Services, and assist in developing and communicating HR policies, SOPs, and procedures for clarity and consistency. Local Partnership and Employee Relations Act as the