Catering Operations Supervisor - PHX airport

SUMMARY   The Catering Operations Supervisor is responsible for overseeing daily shift operations, ensuring safe, efficient, and compliant service delivery. This role directly supervises frontline employees and leads, supports operational execution, and ensures all work is completed in accordance with company, airline, and regulatory standards.     RESPONSIBILITIES   Supervise daily activities of Catering Transport Drivers, Leads, and operational staff   Provide direction, support, and real-time problem resolution during shifts   Monitor employee performance and provide coaching, feedback, and corrective action as needed   Assist with training and onboarding of new employees   Promote a safety-first culture and ensure adherence to company policies   Oversee aircraft servicing and ensure on-time, accurate, and safe operations   Coordinate shift activities to meet operational demands and service expectations   Ensure all work is performed in accordance with airline SOPs and SLAs   Support scheduling execution and ensure proper staffing levels during shifts   Step in and perform operational duties as needed   Ensure compliance with all safety, operational, and regulatory requirements   Monitor use of PPE and adherence to safety procedures   Ensure completion and accuracy of required documentation (DFRs, catering logs, vehicle inspections)   Report and escalate operational or safety concerns   Support incident reporting and ensure timely documentation (e.g., GPET)   Monitor operational performance and address service gaps in real time    Conduct routine checks and audits to ensure compliance and quality standards    Communicate operational updates, delays, and issues to leadership    Support continuous improvement efforts within the operation    Assist with shift scheduling and labor coordination    Support tracking of attendance, productivity, and performance metrics    Participate in team meetings and operational briefings    Perform any additional duties as assigned by management     QUALIFICATIONS   Minimum 18 years of age   1–3 years of supervisory or leadership experience preferred   Valid driver’s license (in good standing)   Must be legally authorized to work in the country of employment   Must be able to obtain and maintain all required airport, security, and regulatory clearances applicable to the location (e.g., TSA, FAA, Port Authority, U.S.

Customs, U.S. Postal Service, RAIC)   Ability to operate ground service equipment (catering trucks, forklifts, etc.)   Ability to work flexible schedules, including nights, weekends, and holidays   Must successfully complete all required training and certifications     To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily.

The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.     Compensation:   The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.

  PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic