This announcement is being limited to the first 150 applications received. To receive consideration, the complete application package must be submitted by 11:59 p.m. (EST) on 09/11/2026 or 11:59 p.m. (EST) on the day the applicant count limit is reached, whichever comes first. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. Continued in the Duties Section.
Major duties: Continued from the Summary Section: This job is located in the St. Petersburg RO Decision Review Operations Center (DROC). The primary purpose for this position is to receive notices of dissatisfaction from veterans and advocates. The incumbent is authorized to review the determination made by the VSR or RVSR, including the facts and evidence submitted in support of the claim and is empowered to uphold or overturn the decision.
Specific duties include: Receives notices of dissatisfaction from veterans and advocates and is empowered to review decision made by the VSR or RVSR, including the facts and evidence submitted in support of the claim. Upholds or overturn decisions based on difference of opinion. Conducts informal hearings to obtain additional information from veterans and/or advocate. Sustain or change decisions based on additional information gathered.
In cases of continued dissatisfaction by a veteran, works with the veteran and advocate/representative to focus the issue and clearly explain a decision in an effort to resolve the dissatisfaction. Proficiency with rating disabilities and adjudication and authorization functions in compensation and pension programs. Issues revised decision based on the facts and evidence considered by the previous decision maker which form the basis for the claimant's dissatisfaction.
Interprets laws, rules, regulations, and agency instructions concerning the allowance or disallowance of claims. Resolve issues with respect to legal entitlements of veterans, their surviving spouses, and other beneficiaries. Decisions serve as a basis for payment or denial of benefits to claimants and for determination of the amounts payable or recoverable. Conducts post-decision reviews, identifies trends or out-of-line situations and report the information to management officials.
Promotion Potential: None. Position is at the full performance level. Work Schedule: Monday- Friday 8:00am - 4:30pm Compressed/Flexible: Available Telework: Remote Virtual: This is not a virtual position. Position Description/PD#: Decision Review Officer; PD41131A Relocation/Recruitment Incentives: Not authorized Financial Disclosure Report: Not Required Bargaining Unit: Yes Requirements: Conditions Of Employment As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period or trial period during which we will evaluate your fitness & whether your continued employment advances the public interest.
In determining if your employment advances the public interest, we may consider: Your performance and conduct; The needs and interests of the agency; Whether your continued employment would advance organizational goals of the agency or the Government; and Whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Additional Conditions of Employment are as follows: You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary or trial period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
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