The Community Care Coordinator RN streamlines receiving, triaging, and coordinating timely care. The nurse applies strong clinical judgment, planning, and critical thinking; understands referral processes, documentation, and VHA standards; and guides Veterans through VA and community care options while serving as a liaison to ensure timely, high-quality care. Major duties: The Community Care Coordinator works collaboratively within the Office of Integrated Veteran Care (IVC) to triage Requests for Services (RFS) and coordinate care processes outlined in the IVC Field Guidebook.
Responsibilities include developing care coordination plans, reviewing medical documentation from community providers, communicating care needs, and supporting Veterans through the full episode of care. The CC Coordinator influences outcomes by partnering with interdisciplinary team members across VA and community settings. The CC Coordinator follows VA-mandated processes and uses approved health information systems to assess, document, exchange, and track care coordination activities.
They apply delegation of authority, when applicable, to perform at the highest level of their role, aligning high-quality care with key performance indicators and practice standards The Coordinator fosters a safe, supportive environment that promotes professional development, contributes nursing insights to interdisciplinary discussions, and collaborates to drive positive change and optimal outcomes.
They support colleagues through knowledge sharing, encourage evidence-based practice, question clinical processes to promote improvement, and participate in strategies that sustain an evidence-based care approach. VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday thru Friday 8am - 4:30pm Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not authorized. Permanent Change of Station (PCS): Not authorized. Requirements: U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.
Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents).
Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical evaluation. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). You may be required to serve a probationary period.
Complete all application requirements detailed in the "Required Documents" section of this announcement.