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Head of support services (F/M)

medecins-du-monde

Beirut, Beirut Governorate, Lebanon · manager
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Do you want to join a committed, activist-driven organization and take meaningful action for social justice?  For over 40 years, Médecins du Monde has been delivering healthcare to the most vulnerable, challenging barriers to access, and driving long-term change in health policies.  In France and across nearly 30 countries, our work is built around six core missions:  Sexual and reproductive health and rights (including access to safe abortion)  Migration, exile, human rights and health  Harm reduction  Health and the environment  Healthcare systems  Humanitarian spaces  MdM in Lebanon MdM has been working in Lebanon for 30 years and actively contributed to respond to needs of the most vulnerable communities as the context unfolded (2011 Syrian crisis, 2019 severe economic crisis, 2020 Beirut Blast) and the current period since October 7th, 2023 – especially as the war resumed in Lebanon since March 2nd, 2026.

MdM’s intervention in Lebanon aims to strengthen the national health system and increase access to quality healthcare. MdM is recognized in Lebanon as a major actor in the areas of mental health (MHPSS) and sexual and reproductive health (SRH). MdM supports several health centers and mobile clinics in the South, Beirut Mount Lebanon, Bekaa, and Baalbek Hermel; and works with other partners. Despite the June 2026 ceasefire, the situation remains highly volatile and high needs remain, particularly in the South of the country.

MdM continues to closely monitor the situation to ensure an appropriate, timely and flexible intervention, always in line with the needs of the various conflict-affected populations. About the role You are responsible for the overall strategy and compliance, through the management of logistics, human resources and finance departments in the MdM Lebanon mission. You ensure support services are fully compliant with MdM policies, donor requirements, national authorities' regulations, and applicable legislation.

Who you’ll work with Under the line management of the General coordinator, and the technical management of the Desk manager, you work in close collaboration with the other departments: Program, Medical/MHPSS, Grants, Security-Safety-Access, MEAL. What you’ll do Support services leadership & strategic planning Provide strategic leadership and guidance to the General Coordinator and Country Management Team on all support-related matters Contribute to country strategy development, annual planning and financial planning processes Lead support services planning and ensure alignment between operational and programme priorities Anticipate operational challenges and oversee contingency planning to ensure humanitarian response continuity Development & reporting Ensure support functions contribute effectively to proposal development, reporting and donor-related processes Coordinate the timely provision of analyses and support inputs required for programme development and decision-making Support services management & quality Oversee the quality, compliance and performance of all support functions in accordance with organizational policies, donor requirements and local regulations Ensure sound resource management, accountability and legal compliance across the mission Monitor support systems, identify risks and corrective actions, and strengthen tools and procedures to support informed decision-making Promote effective integration and collaboration between Finance, HR, Logistics and programme teams Risk management, compliance & internal control Strengthen internal control systems and ensure appropriate management of mission resources Identify and mitigate financial, operational, compliance, safeguarding, fraud and corruption risks Lead or coordinate audits, investigations and follow up on recommendations in collaboration with relevant stakeholders Promote adherence to anti-fraud, anti-corruption and safeguard

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