Watches & Fine Jewelry Advisor, South Coast Plaza

Watches & Fine Jewelry Advisor, South Coast Plaza At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

About the role: We are looking for a Watches & Fine Jewelry advisor, who will play a vital role in providing a superior level of service to clients, increase client conversion and retention, drive business revenue, and inspire brand loyalty. The WFJ Advisor will be part of beginning to end to end client experience. The WFJ Advisor will work along-side a diverse sales-team, and report to the Boutique’s leadership.

What impact you can create at CHANEL: Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand   Optimize the client experience through providing clients with prompt, professional, warm and courteous service   Build genuine relationships with clients through thoughtful and consistent outreach   Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations   Take in repairs and maintain consistent follow up with clients regarding repairs and alterations   You are energized by: The history and heritage of The House of CHANEL   Being truly service minded    Utilizing your fashion expertise to inspire others   Building collaborative partnerships and relationships in a team-focused environment   Fostering a meaningful client experience centered around inclusion and connection     Appreciation for art, beauty and luxury   What impact you can create at CHANEL:   Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand    Support the boutique team during selling ceremony to drive success around the product and brand   Optimize the client experience through providing clients with prompt, professional, warm and courteous service   Build genuine relationships with clients through thoughtful and consistent outreach   Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations   Take in repairs and maintain consistent follow up with clients regarding repairs and alterations   You are energized by:     The history and heritage of The House of CHANEL   Being truly service minded    Utilizing your fashion expertise to inspire others   Building collaborative partnerships and relationships  in a team-focused environment   Fostering a meaningful client experience centered around inclusion and connection     Appreciation for art, beauty, and luxury   What you will bring to the team:     Ability to thrive in a team environment and work collaboratively   Understanding of, and passion for client experience   Excellent communication skills   Foreign language skills are preferred but not required   Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives   Curiosity and desire to learn and grow professionally within the world of CHANEL   Position Logistics: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results.

Minimum of 3 years professional experience in a luxury retailer or relevant client- facing role such as hospitality. Ability to work with a diverse client base  Proven success in achieving sales goals  Proficient knowledge of the South Coast Plaza and surrounding communities and organizations  Ability to lift 15 lbs. A flexible schedule with the ability to work late nights,