Product Manager, Higher Education Discipline Product

We believe in the power and joy of learning At Cengage, our employees have a direct impact in helping learners around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. What you'll do here: We are seeking a Product Manager to lead discipline-specialized product clusters across Higher Education’s Careers and Skills.

In this role, you will use a user-centric, data-driven product management approach to create the best possible learning products for students, instructors, and institutions. You will deeply understand the needs of your assigned market, translate those needs into clear product opportunities, and collaborate to deliver meaningful outcomes. As a Product Manager, you get to own the strategic development and innovation of digital learning experiences within your market.

Performing within a product operating model, you will serve as the connective tissue between business strategy, customer needs, market dynamics, and technology delivery. You will define product priorities, lead discovery and delivery for high-impact opportunities, and drive measurable improvements in adoption, retention, learner success, and instructor satisfaction. Your work will directly support growth and differentiation across our higher education market.

You will also help accelerate the way we work by applying data, experimentation, and GenAI-enabled practices where appropriate to improve speed, effectiveness, and product impact. It's an exciting role with the power to have an incredible impact on teaching and learning in higher education! [enter responsibilities] Skills you will need here: Product Strategy and Customer Centricity Own product strategy, discovery, and roadmap priorities for Professional Careers and Skills’ Higher Education discipline cluster.

Develop deep understanding of instructors, students, and institutional needs within the assigned market. Translate customer insights, business priorities, market trends, and platform capabilities into clear product opportunities and prioritized solutions. Champion Cengage’s Digital Product pillars of Career Readiness, Learning Outcomes, and Radical Simplicity in all product decisions. Product Discovery, Delivery, and Outcomes Lead continuous product discovery through user research, usability testing, analytics, experimentation, and collaborator feedback.

Partner cross-functionally to deliver high-impact product improvements. Prioritize initiatives that improve adoption, engagement, success, and retention across Cengage Learning Platforms. Define and monitor success metrics, using data to guide prioritization, iteration, and product performance decisions. Deliver simple, intuitive, and scalable product experiences that balance customer value, business impact, speed, and technical feasibility.

Cross-Functional Leadership and Operational Excellence Represent the voice of the customer in planning, prioritization, and delivery discussions. Support successful go-to-market execution through collaboration with marketing, sales, and customer-facing teams. Drive fast, iterative delivery and continuous improvement using modern product management practices and GenAI-enabled ways of working where appropriate.

Build strong collaborative relationships across teams and contribute to a culture of innovation, accountability, and measurable outcomes. Quarterly Objectives & Key Results Specific objectives will vary by discipline cluster and roadmap priorities, but Product Managers in these roles will be expected to drive measurable progress against outcomes such as:   Customer and Business Outcomes Increase adoption and active usage of Cengage Learning Platforms within the assigned discipline cluster.

Reduce customer churn by addressing key instructor and student pain points. Improve instructor satisfaction and student engagement through simpler, mo