Management System Representative

Employment Status: Regular Time Type: Full time BUILDING A WORLD CLASS TEAM STARTS WITH YOU At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today. Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.

Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen. Job Summary: CSA Group Healthcare Testing & Certification GmbH is looking for a Management System Representative (m/f/d) to join our Healthcare Regulatory Services team in Germany. You will take a central operational role in maintaining and developing the CSA HTC quality management system.

Our activities operate in a highly regulated environment covering medical devices and in vitro diagnostic medical devices, and your work will help ensure that our organisation, processes and records remain effective, traceable and ready for regulatory and accreditation assessments. You will report to the Director, Healthcare Regulatory Services and work across the organisation with process owners, programme teams, internal auditors, Corporate Quality and other support functions.

This is not primarily a product-assessment or certification-decision role. Your focus will be the quality system that enables those activities to be performed consistently, independently and compliantly. These are your duties: Coordinate the implementation, maintenance and continual improvement of the CSA HTC quality management system. Translate applicable MDR, IVDR, accreditation and other regulatory requirements into practical and controlled QMS processes.

Maintain effective document and record control, including document hierarchy, revisions, approvals, applicability, retention and archiving. Coordinate the internal audit programme, including audit planning, auditor independence, findings and follow-up of corrective actions. Coordinate quality events, nonconformities and CAPA, including root-cause analysis, corrective actions and effectiveness verification.

Coordinate the management review process, prepare relevant QMS performance information and follow resulting actions through to completion. Maintain meaningful QMS performance indicators and identify recurring findings, overdue actions and systemic risks. Coordinate the controlled handling and appropriate allocation of complaints and appeals. Support controlled implementation of QMS changes, including regulatory-impact assessment, communication and training.

Work with process owners and Finance on regulatory performance-monitoring requirements, including applicable reporting on conformity-assessment timelines and costs What we expect: We are looking for someone who combines regulatory understanding with practical quality-management experience. A university or technical-college degree, or an equivalent professional qualification, in quality management, engineering, science, healthcare, regulatory affairs, business administration or another relevant field.

At least 5 years of relevant professional experience in quality management, certification, conformity assessment, regulatory compliance or another regulated environment. At least 2 years of practical experience working with a quality management system, including areas such as document control, management review, internal audits and corrective-action processes. Practical knowledge of the EU Medical Device Regulation (MDR) and/or In Vitro Diagnostic Medical Device Regulation (IVDR) and an understanding o