Our Company Explore how you can contribute at AmeriLife. For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement. Associates get satisfaction from knowing they provide agents, marketers and carrier partners the support needed to succeed in a rapidly evolving industry.
Job Summary We are seeking motivated and customer-focused sales agents to join our growing team. In this role, you will be responsible for assisting Medicare-eligible beneficiaries in understanding their healthcare options and enrolling in plans that best fit their needs. Agents will handle inbound and outbound calls, educate clients on plan benefits, and ensure compliance with all CMS (Centers for Medicare & Medicaid Services) guidelines.
Job Description Key Responsibilities Handle inbound and outbound sales calls with professionalism and urgency. Educate prospective clients on Medicare Advantage (MAPD), Prescription Drug Plans (PDP), and Medicare Supplement options. Assess client needs and recommend suitable products based on eligibility, healthcare requirements, and budget. Accurately complete applications using enrollment platforms while ensuring compliance with CMS regulations.
Maintain knowledge of carrier products, plan changes, and industry updates. Meet and exceed individual sales goals and call performance metrics. Document call notes and update CRM systems in real time. Provide excellent customer service while building trust and rapport with clients. Adhere to all compliance, script, and disclosure requirements. Qualifications High school diploma or equivalent 1+ years of sales experience in a call center environment preferred; Medicare sales experience strongly desired.
Strong verbal communication and active listening skills. Ability to work in a fast-paced, high-volume environment. Comfortable using CRM systems, quoting tools, and enrollment platforms (e.g., Sunfire, Connecture ). Goal -oriented mindset with the ability to work independently and as part of a team. Competencies & Skills Customer-First Mindset: Ability to educate and assist beneficiaries with empathy and patience.
Sales Drive: Motivated to meet quotas and performance targets. Compliance Focus: Commitment to following CMS and company sales guidelines. Adaptability: Ability to handle objections and adjust communication style for different clients. Time Management: Ability to manage multiple calls, tasks, and deadlines effectively. What We Offer Competitive base pay plus uncapped commission structure.
Paid training with ongoing product and compliance updates. Licensing support (where applicable). Opportunity to qualify for sales incentives and recognition programs (e.g., President’s Club, performance bonuses). Health, dental, vision, and retirement benefits (based on eligibility). Career growth opportunities in leadership and management. What AmeriLife Offers A comprehensive benefits package that includes PTO, medical, dental, vision, retirement savings, disability insurance, and life insurance.
Equal Employment Opportunity Statement We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, disability, genetic information, marital status, veteran or military status, or any other protected characteristic under applicable federal, state, or local law.
We are committed to providing an inclusive, equitable, and respectful workplace where all employees can thrive. Americans with Disabilities Act (ADA) Statement We are committed to full compliance with the Americans with Disabilit