Public Safety Officer I- Armed

Department: 11926 Advocate Christ Medical Center - Public Safety Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: 1st shift 6:00a - 2:30 pm Pay Range: $22.90 - $34.35 Major Responsibilities: Provides security services   with a customer-service approach, focusing on   professionalism, fairness, and compassion even   in   challenging circumstances and   in accordance with   policies, procedures, and training.

Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor. Is   alert, observant, and ethical. Complies with   and enforces all safety and security rules and regulations. Maintains Department uniform and equipment   in   good repair. Performs routine responsibilities during interior and exterior patrols to ensure safety and security, including but not limited to inspections to   identify   vulnerabilities, hazards, and fire conditions, audits of Interim Life Safety Measures, patient valuables management, and thorough contraband searches.

Assists   team members, patients, and visitors by providing information, directions, and physical help. Ensures traffic control, monitors conduct of visitors on   premises and   confronts unauthorized   persons   for questioning. Prevents, responds to, and investigates workplace violence. Responds to service calls, such as combative or threatening patients or visitors and team member incidents. Serves as a primary resource for de-escalation ,   utilizing   use of   force   when necessary ( e.g.

conducted electrical   weapon   (CEW) ,   h andcuffing .)   Performs key responsibilities to plan, prevent, practice, and respond to emergencies such as lost or abducted infants/children, fire, and active threats. Responds   immediately   to   emergency   and crisis situations; physically intervenes   in accordance with   training to situations that have   a potential   for injury. Investigates   incidents that occur on Advocate   Health   property and   completes   timely   and   accurate   reports.

Addresses and escalates complaints to the   appropriate leader   and provides supporting documentation. Performs liaison rounding duties to cultivate close partnerships with all department s   and units. Delivers security awareness education to team members to   leverage   their   assistance   in the overall security of the site. Liaisons with   federal,   state ,   and local law enforcement and first responder agencies.

Coordinates, briefs, and   monitors   every law enforcement prisoner patient guard to ensure policy compliance and prevent unsafe practices. Maintains current Department training standards in radio communications, verbal de-escalation,   hemorrhage control (e.g. “STOP the BLEED”) , CPR, application of clinical restraints, conducted energy weapon ( e.g. T ASER ), to include training on any/all department-issued equipment and/or requirements identified in   training academy and   the Annual Training Plan.

Assists   with exterior   traffic and crowd control, including parking   enforcement, valet parking   assist , and vehicular   assistance . Utilizes   Interview and Interrogation tactics to   uncover information about incidents that have occurred. Completes patrolling with a community-oriented   approach. Licensure, Registration, and/or Certification Required: Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained on a one-time basis within two years of appointment to this role.

Recertification is not   required . For North Carolina teammates, an Armed Guard License issued by NC   Private   Protective Services must be obtained within   1   year and   maintained   through training and competency assessments. NIMS Compliance Certification    Firearm Owners Identification (FOID) Card issued by the Illinois State