At ABB , we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Manager Field Engineering __ In this role, you will have the opportunity to execute service work as per work instructions and in accordance with ABB quality and safety guidelines.
Each day, you will deliver quality customer service planning and execute service work as per customer order and expectation. You will also showcase your expertise by ensuring customer retention by effectively communicating service work timeline and expectations. The work model for the role is: Hybrid out of Danbury, CT with 50-60% travel required. #LI-Hybrid Your role and responsibilities: Install, commission, troubleshoot, maintain, and repair Force Measurement products and systems at customer sites, ensuring safe, reliable, and efficient operation.
Diagnose technical issues, analyze equipment performance, and implement corrective actions to resolve problems and improve system reliability and customer satisfaction. Support field projects by performing equipment testing, start-up activities, modifications, inspections, preventive maintenance, and detailed documentation of service activities. Collaborate with customers, contractors, vendors, and internal engineering teams to provide technical expertise, recommend solutions, and ensure compliance with project requirements and contractual commitments.
Utilize engineering software and tools to collect operational data, perform calculations, evaluate system performance, and prepare service reports and maintenance records. Travel extensively (approximately 50-60%) to domestic and international customer locations, providing on-site support on planned and emergency service assignments, including occasional weekends and holidays. Our Team Dynamics Our teams support each other, collaborate, and never stop learning.
Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. Qualifications for the role: HS Diploma/GED and 5 years of professional work experience; Associates Degree and 3 years of professional work experience; OR Bachelors Degree and one year of professional work experience Experience with Force Measurement Products or Field Service Engineering experience is preferred Must be able to read and interpret mechanical drawings and electrical schematics and be electro-mechanically inclined Good verbal and written communication skills in english and knowledge of MS Word and Excel suite products is required Ability and willingness to travel domestically and internationally (at times) up to 60% of the time.
Candidates must already have work authorization that would permit them to work for ABB in the US. What's in it for you We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their - sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
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