Associate Director Systems and Analytics

Company Description Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant® is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer.

For more information, visit  guardanthealth.com  and follow the company on  LinkedIn ,  X (Twitter)  and  Facebook . As a Revenue Cycle Management Systems and Analytics Associate Director, you will be responsible for managing a team and optimizing the billing processes and systems used by the Screening Reimbursement team at Guardant Health. This role plays a critical part in ensuring accurate and timely billing processes, resolving billing issues, and improving overall efficiency.

You'll work closely with cross-functional teams to identify areas for improvement, lead the process for prioritizing initiatives within the department, and drive continuous improvement led by data analysis. The work will require understanding the key performance metrics, operational metrics, prioritization, and perseverance to results. Success will be measured by improvements in cash collections, time to collections and reducing operational costs as we scale.

You should have a growth mindset and passion for enhancing processes & user experience. This hands-on role will provide recommendations and insights to the leadership team leveraging data, analysis, and process improvements to help us achieve our goals. Essential Duties and Responsibilities: Manage team of systems and data analysts including coaching, mentoring, and day-to-day support. Own the department portfolio of improvement projects and ideas within a framework that provides clarity, prioritization, and appropriate metrics for decision making that will impact the future of the department.

Collaborate with stakeholders to identify system enhancement opportunities, influence broader development roadmaps and oversee implementation that applies to reimbursement. Provide technical guidance to the department and act as the subject matter expert on process improvements. Ensure the appropriate data is being provided and used for performance monitoring and improvement measurements. Analyze data and generate reports that will be shared with senior leadership to identify trends and issues.

Stay up to date with billing industry trends and best practices in billing systems and processes Ensure compliance with regulatory requirements and company policies Translate enterprise business strategy into functional roadmaps and execution plans in support of company priorities (KPIs, etc.). Develop multi-year capability plans supporting scale, automation, and growth. Serve as the owner for reimbursement vendor relationships, making recommendations regarding systems strategy, process governance, and major operational priorities.

Governance examples for inclusion Establish governance for process improvement, portfolio prioritization, technology investments, and operational standards. Develop policies and enterprise standards for reimbursement operations. Ensure consistency of operational practices across all reimbursement functions. Essential Qualifications: Bachelor's degree 10+ years of progressive experience in process improvement, analytics, and/or engineering leadership Proven track record of leading multiple operational project executions with impactful outcomes Solid understanding of insurance billing processes and regulations a plus Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to work collaboratively in a cross-functional environment with demon