Director, Client Engagement – Maternity Leave Coverage

About Us David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Led today by their son Evan, David Yurman creates timeless, yet contemporary collections for women and men defined by inspiration, innovation, consummate craftsmanship and cable – the brand’s artistic signature.

David Yurman collections are available at retail stores throughout the United States, Canada, Hong Kong and France and at locations worldwide, through their exclusive authorized fine jewelry and timepiece network of retailers. Our Values At David Yurman, creativity, innovation and impeccable craftsmanship are at the core of everything we do. Fueled by the energy of our hometown, New York City, artistic passion informs each and every jewelry design.

The Yurman family’s guiding vision continually defines and redefines what it means to be the preeminent American luxury jewelry brand. We are committed to responsible business and social practices and to the protection and advancement of human rights. We believe in partnering with others who share these values and understand their importance. Job Description Director, Client Engagement – Maternity Leave Coverage : November – April    Overview   David Yurman is seeking an experienced Director of Client Engagement to provide maternity leave coverage for the Client Engagement team.

This temporary leadership role will ensure continuity of the Client Engagement function while advancing several key business priorities during the coverage period. The Director will provide day-to-day leadership for the Client Engagement team and oversee the execution of David Yurman’s established clienteling strategy, with a focus on strengthening client relationships, driving repeat business, enabling sales teams, and increasing adoption of clienteling practices and tools.

This role will partner closely with Retail, Commercial, Marketing, Client Experience, Events, Learning & Transformation, Analytics, and Technology teams to ensure Client Engagement priorities are translated into meaningful and actionable programs for the sales organization. In addition to overseeing the ongoing responsibilities of the function, the Director will be accountable for advancing a defined set of priority initiatives during the coverage period, including foundational clienteling programs, technology enhancements, and a coordinated Client Engagement activation calendar.

The ideal candidate is a strong operator, collaborative leader, and experienced clienteling practitioner who can quickly integrate into an established team, navigate a cross-functional organization, and balance day-to-day leadership with delivery against key initiatives. Key Priorities During the Coverage Period   In addition to providing leadership and continuity for the Client Engagement function, the Director will be responsible for advancing three priority workstreams with defined milestones and deliverables during the maternity leave coverage period.

1. Clienteling Foundations & Retail Enablement   Partner closely with Retail leadership to execute foundational programs that strengthen clienteling behaviors, measurement, and enablement across the sales organization. Lead the rollout and adoption of an enhanced Client Engagement measurement framework , creating greater visibility into clienteling activity, behaviors, and commercial outcomes.

Partner with Retail leadership to translate measurement insights into actionable priorities and opportunities for sales teams. Support the launch and adoption of new devices and related capabilities designed to enable sales teams to more effectively execute clienteling activities. Coordinate business readiness, communications, training, and feedback loops across Retail and cross-functional partners to support successful adoption.

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