Customer Direct Representative - Hong Kong

DigiKey is one of the fastest growing distributors of electronic components in the world. Since its founding in 1972, DigiKey has been committed to offering the broadest selection of in-stock electronic components, as well as providing the best service possible to its customers, aiding engineers through the entire design process, from Prototype to Production. This has led the company to be highly ranked year after year in industry surveys in North America as well as Europe and Asia, in categories covering such facets of business as availability of products, speed of service, responsiveness to problems, and more.

Responsibilities:     Provide best in class customer experiences   Build key partnerships with cross functional departments to ensure understanding of businesses strategy    Champion digital adoption initiatives to streamline processes and enhance operational efficiencies. Provide vital support services to enhance key operational and strategic functions within the organization   C ontribute to business objectives through individual contributions usually with guidance from leaders or highly skilled peers   Collaborate with colleagues to support their activities, contributing to team success and organizational goals   Native proficiency in the local language and fluency in both written and spoken English   Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time      Knowledge, Skills, and Experience:   High school diploma or equivalent    Ability to hold self - accountable to delivering business results   Ability to work independently and manage multiple projects     Experience in Office 365 Suite    Ability to train into DigiKey internal software: WinDECs  PROD   Familiarity with tools: eGain , SharePoint C isco Finesse and Webex, Foxit/ Adobe Acrobat, Compliance Quest, Content Navigator, FileNe t   Professionalism and ability to communicate at all levels within the organization     Preferred Qualifications   Strong knowledge of DigiKey brand and its principles     All p ersonal data collected will be used for recruitment purposes only.

All unsuccessful applications will be deleted within 24 months.