Business Consultant Sr, Salesforce Agency Management

Anticipated End Date: 2026-09-18 Position Title: Business Consultant Sr, Salesforce Agency Management Job Description: Business Consultant Sr, Salesforce Agency Management Location: Woodland Hills CA, Nashville TN, Atlanta GA, Norfolk VA, Las Vegas NV, St. Louis MO Hours: Standard Working hours   Travel: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance.

This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

PLEASE NOTE: This position is not eligible for current or future visa sponsorship. The Business Consultant Sr, Salesforce Agency Management is responsible for translating most highly complex and varied business needs into application software requirements. These needs typically involve a significant expenditure or cost savings and impact a wide range of functions. Also, provides expertise to lower leveled consultants.

This is the highest level in a career progression. How You Will Make an Impact: Provides expertise to lower level consultants on the analysis of business needs to determine optimal means of meeting those needs Determines specific business application software requirements to address the most highly complex and varied business needs May lead teams of analysts assigned to the most complex projects, typically those of highest importance and impact to the way in which we do business Analyzes and designs solutions to address varied and highly complex business needs Leads the identification, prioritization, and refinement of business requirements to ensure alignment with strategic objectives and value delivery Collaborates with cross-functional stakeholders to align delivery objectives, resolve competing priorities, and ensure successful implementation of business solutions.

Monitors feature and capability progress, identifies risks and impediments, and escalates issues impacting business outcomes. Provides leadership in establishing and communicating business priorities across Agile Release Trains (ARTs) and large-scale initiatives. Influences portfolio, program, and team-level planning through analysis of business value, operational impacts, and strategic objectives.

Serves as a key liaison between business stakeholders and delivery teams to ensure alignment of strategic goals, roadmap priorities, and solution delivery. Required Qualifications: Requires a BA/BS and minimum of 10 years business analysis experience, which should include analysis, project management, working knowledge of mainframe computer, hardware and operating systems; minimum of 3 years experience as a Business Consultant with project management skills; or any combination of education and experience, which would provide an equivalent background.

Preferred Qualifications: Experience supporting Medicaid and/or Medicare business operations, products, and regulatory requirements Salesforce experience with development and salesforce instances Medicare Advantage business experience preferred Knowledge of Medicare Advantage, Medicare Supplement, and Medicare Sales processes, regulations, and business operations preferred Demonstrated experience managing product roadmaps, backlogs, and prioritization based on business value and customer needs Agile PM/PO Certification and understanding of Agile SAFe preferred Ability to manage multiple priorities in a fast-paced Agile environment Experience with JIRA, Confluence, Smartsheets, and Microsoft sheets Exposure to AI (Chat GPT, GEN AI, Co-Pilot, Spark) Experience Using Ado