Head of Department: AI & Technology Security Operations

The FCA has retained Global Resourcing to manage this role; send applications directly to Global Resourcing . About the FCA At the FCA, we’re creating a fair and more resilient financial system. We’re establishing more transparent relationships between financial services and customers, building trust in financial markets and protecting vulnerable consumers. We’re currently on an exciting journey as we drive forward significant organisational, people, process, and AI and technology transformation to become a more forward-thinking, proactive regulator.

We will use data more effectively to drive better regulatory decisions and build greater cohesion across our broad financial services remit. Significant improvements in digital enablement, business intelligence, market data and information management maturity are all being pursued to maintain our position as a world leader in financial services regulation. In March 2025, the FCA launched a new 5-year strategy to deepen trust, rebalance risk, support growth and improve lives.

The FCA will focus on four priorities: Be a smarter regulator; predictable, purposeful and proportionate. The FCA will improve its processes and embrace technology to become more efficient and effective. Support sustained economic growth, by enabling investment, innovation and ensuring the continued competitiveness of the UK’s world-leading financial services. Help consumers navigate their financial lives by working with industry to boost trust, product innovation and ensuring the right information and support is available for people to take financial decisions.

Fight financial crime, focusing on those who seek to use the fact they are regulated to do harm. It will go further to disrupt criminals and support firms to be an effective line of defence. The Role We have an exciting opportunity for a permanent Head of AI & Technology Security Operations. This role is designed for an experienced manager, senior technical specialist, or existing Head of Department with proven experience of leading teams and operating at scale in a rapidly evolving digital and AI-driven operating environment.

The successful candidate will strengthen their strategic and operational leadership while overseeing high-tempo, service-critical digital and AI operations. The Head of AI & Technology Security Operations is accountable for ensuring that the FCA’s technology estate — including rapidly expanding AI capabilities — is robust, secure, and able to withstand, detect, and recover from disruption, failure, or exploitation.

The role brings together operational resilience, infrastructure governance, supplier oversight, and enterprise technology and AI-specific vulnerability management, ensuring that both traditional infrastructure and AI-enabled systems are designed, operated, and governed to remain safe, dependable, and trustworthy under stress. Working in close collaboration with C&IR (Cyber and Information Resilience), this HoD plays a critical leadership role in implementing and managing the technology controls needed to anticipate and mitigate AI-driven risks, including model vulnerabilities, upstream dependency risks, data poisoning, adversarial attacks, and control failures arising from increased autonomy and scale.

This role will be responsible for leading, motivating and directing the department (~70FTE) across London, Leeds, & Edinburgh; and managing the FCA’s critical Digital and AI systems, including AI live service, Service Desk, Incident Management, Cyber Security Operations and Supplier Management. This is a fantastic development opportunity which will help to build expertise, experience and career skills in a senior, challenging and highly visible role.

The role will be reporting to the Chief Information Officer, and sit in the wider Data, Technology, and Innovation Division. What will the candidate get from the role? As Head of AI & Technology Security Operations, you will join the DTI senior leadershi