What can you expect as a FedEx team member? Career Mobility and Development : When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs. Total Compensation and Benefits Package : We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.
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" Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date" Company: INT FedEx Express Transportation and Supply Chain Services (India) Pvt. Ltd. City: Bangalore Scheduled Weekly Hours: 48 Worker Type: Regular Posting Start Date 9-Sept-2026 Posting Close Date: 15-Sept-2026 Job Family: FXE-MEISA: Despatcher Position Summary: Review and manage daily pickup and dispatch requests received through email, customer portals, and internal systems.
Monitor pending pickups from previous days and coordinate timely resolution to prevent service delays. Validate shipment booking details, including origin, destination, commodity, weight, dimensions, and shipment value. Prioritize urgent, time-critical, premium, and high-value shipments to ensure adherence to service level agreements (SLAs). Allocate pickup requests to the appropriate service centers and operational teams based on routing plans and service coverage.
Verify the completeness and accuracy of shipping documentation, including invoices, E-Way Bills, KYC documents, commercial invoices, packing lists, and MSDS for Dangerous Goods shipments. Identify restricted, regulated, or Dangerous Goods (DG) shipments and coordinate with the relevant teams to ensure compliance with transportation regulations. Schedule and coordinate shipment pickups with customers while ensuring all dispatch requirements are fulfilled.
Follow up with customers for pending documentation and resolve shipment-related queries to avoid operational delays. Coordinate with field executives and service centers to track pickup status and ensure timely collection of shipments. Provide customers with pickup confirmations, shipment status updates, delay notifications, and guidance on documentation deficiencies. Monitor shipment movement from pickup through transit and dispatch, proactively addressing exceptions and service interruptions.
Liaise with Operations, Warehouse, Customer Service, Customs, and DG Verification teams to ensure smooth shipment processing and delivery execution. Prepare and maintain daily dispatch, pickup, and pending shipment reports while ensuring accurate system updates and record management. Manage operational exceptions, including failed pickups, customer rescheduling requests, Return-to-Shipper (RTS) cases, and escalation of delayed or critical shipments, while ensuring end-of-day closure and status reporting.
Qualifications & Experience: Minimum Graduate Proficiency in English – Verbal and Written Industry experience required Skills: Time Management Problem Solving Planning & Organizing Accuracy & Attention to D