Business Analyst – Data, Insights & Workforce Management (Global Trade Services)

Company: PLS FedEx Express Poland Transportation Sp z o.o. Address: Ul. Wadowicka 3A Scheduled Weekly Hours: 40 Worker Type: Regular Posting Start Date 4-wrz-2026 Posting Close Date: 4-paź-2026 Job Family: FXE-EU: Planning & Engineering Business Analyst (ID) Position Summary: We have an exciting opportunity for you to join our team as a Business Analyst – Data, Insights & Workfo r ce Management (Global Trade Services) Position Summary   Are you passionate about turning data into actionable insights that drive operational excellence?

Join FedEx Global Trade Services (GTS) as a Business Analyst supporting a strategic transformation initiative focused on workfo r ce management , operational visibility, data governance, and intelligent decision-making across Europe. In this role, you will partner with Operations, Planning & Engineering, Technology, Compliance, and Data & AI teams to deliver reporting solutions, workfo r ce management capabilities, AI governance processes, and data-driven business improvements.

You will help shape how Clearance operations leverage data, analytics, and modern digital tools to improve productivity, service levels, compliance, and customer experience. Who we are: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers.

530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together. What You Will Be Doing     Partner with Operations, Compliance, Technology, and Data & AI teams to identify opportunities for productivity and process improvements. Gather, analyze, and document business requirements for data, reporting, workfo r ce management, and transformation initiatives.

Support the development of Power BI dashboards and operational performance reporting. Analyze data to identify trends, risks, and opportunities for improvement. Gather and document business requirements for Workfo r ce Management capabilities including Forecasting & Scheduling, Time & Attendance Tracking, Performance Management & Analytics, Employee Self-Service, and Compliance & Risk Management solutions.

Support AI governance and compliance activities, including documentation, controls, and audit requirements. Facilitate workshops, stakeholder discussions, user testing, and adoption activities. Translate business challenges into scalable data, reporting, and technology solutions. Support implementation of strategic workfo r ce management, telephony, and operational performance initiatives. Facilitate workshops, process reviews, and requirements discussions.

Support user acceptance testing (UAT), solution adoption, and change management activities. What Do You Bring With You   Strong analytical and problem-solving skills. Ability to convert complex business challenges into practical solutions. Excellent communication and stakeholder management capabilities. Experience documenting business requirements, user stories, and process workflows. Ability to work effectively in cross-functional and international environments.

Strong attention to detail combined with strategic thinking. Fluency in English, both written and verbal. Willingness to travel within Europe when required (up to 25%) . Preferred Qualifications   Degree in Business, Engineering, Information Systems, Data Analytics, or a related field . Experience as a Business Analyst, Process Analyst, Product Analyst, or similar role. Experience with Power BI, reporting solutions, or business intelligence platforms.

Understanding of data governance, data quality, and analytics concepts. Exposure to Art