Sr. Product Manager (Remote Opportunity)

Who We Are Join a team that puts its People First! As member of First American's family of companies, Mortgage Solutions provides lenders with solutions to originate, close and service quality loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential.

Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

For more information, please visit www.careers.firstam.com. What We Do The Senior Product Manager defines, promotes, and communicates the strategic roadmap for valuation and appraisal technology products. This role leads product discovery, requirements, prioritization, and cross-functional execution for complex enterprise workflows spanning appraisal data standards, review and quality control, rules and automation, platform integrations, and legacy-to-modern product migration.

The Senior Product Manager works closely with customers, Product, Engineering, QA, Support, Operations, Sales, and other stakeholders to translate business needs and market opportunities into scalable product capabilities and successful releases. What You'll Do Lead product strategy, roadmap development, and prioritization for valuation and appraisal technology products, balancing customer needs, regulatory obligations, platform dependencies, and business outcomes.

Own product discovery from problem definition through delivery, including stakeholder research, workflow analysis, market assessment, requirements development, release planning, adoption, and continuous improvement. Translate complex appraisal and valuation workflows - including data collection, review, quality control, risk, delivery, and exception handling - into scalable product capabilities and clear requirements.

Define and prioritize capabilities supporting appraisal data standards and compliance, including UAD 3.6, UCDP/EAD, MISMO/XML structures, validation requirements, and applicable lender, investor, and GSE guidance. Partner with Engineering, Architecture, BSA, and QA teams on products that rely on APIs, schemas, integrations, rules engines, shared platform services, and structured data; provide business clarity without requiring developer-level implementation expertise.

Lead product work involving business rules, automated review, findings, decisioning, AI-assisted workflows, and other capabilities that improve quality, consistency, speed, and operational efficiency. Drive legacy-to-modern product migration decisions, including capability rationalization, gap identification, sequencing, customer transition considerations, and definition of what should migrate, change, or retire.

Manage dependencies across shared products and platform components, working with peer Product Managers and Engineering leaders to understand impacts, sequence work, and make transparent prioritization tradeoffs. Work directly with lenders, servicers, investors, appraisal professionals, enterprise clients, and internal business partners to understand pain points, validate proposed solutions, and incorporate feedback into roadmap decisions.

Conduct competitive and market analysis across appraisal technology, valuation platforms, review solutions, AMCs, property data providers, and mortgage/fintech products to identify opportunities for differentiation and innovation. Use product, operational, quality, support, and customer data to evaluate product health, measure outcomes, identify recurring issues, and guide conti