Systems Engineering, Senior Specialist

Who We Are:   Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives. Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.

As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians. Who You Will Work With: The vacant Systems Engineering, Senior Specialist role will report to the Leader, Infrastructure Operations.

The Systems Engineering, Senior Specialist is responsible for the reliability, resiliency, and security of Interac’s corporate and enterprise systems across hybrid infrastructure (on-premises and cloud). The role supports hands-on engineering to design and operationalization of platforms and services while contributing to technical standards, automation, and governance guardrails. Partnering within Platform Engineering & Operations, Security, Network, and application teams, the Senior Specialist helps improve service quality against defined service levels, supports compliance readiness through audit-ready operations and evidence, and drives continuous improvement through continuous adoption of automation efficiencies, proactive remediation, monitoring, and operational excellence.

What You Will Do:   Ensure critical systems meet defined service levels for high availability, reliability, and resilience; maintain core operations including monitoring, backup/recovery, capacity management, and DR/BCP readiness. Manage and operate hybrid infrastructure across on-premises and cloud environments, including critical connectivity and security components, to enable secure, scalable platforms.

Automate infrastructure provisioning and configuration using Infrastructure as Code and configuration management (e.g., Terraform, Ansible, Azure CLI/PowerShell); provide systems administration for Windows and RHEL, including software currency to support patching and vulnerability management. Monitor system health, performance, and capacity using observability tooling ecosystem; lead troubleshooting of complex incidents/outages, conduct root cause analysis and post-incident reviews, and implement preventative improvements.

Coordinate and own security and compliance controls and activities including audit readiness/evidence, vulnerability and risk review, remediation tracking, technical documentation/runbooks, and vendor escalations where required. Provide guidance and mentoring to junior team members, supporting knowledge transfer and consistent execution of operational processes and standards. What You Bring:  Bachelor’s degree in Computer Science/IT (or equivalent combination of education and experience).

5+ years of job-related experience in infrastructure engineering/operations across hybrid environments (on-prem and cloud). Eligibility to work for Interac Corp. in Canada in a full-time capacity. Strong background in Azure or AWS cloud solutions, including landing zone controls and network configuration, compute, Kubernetes (K8s) orchestration, databases, storage, access policies and management, and observability.

Proven experience with source control and DevOps tooling to manage infrastructure and application code, particularly pipeline/runner development and configuration with GitHub Actions and Jenkins, along with other artifact storage and QE components such as Artifactory and SonarQube. Proven experience with infrastructure automation and configuration tooling, including Terraform, CLI, an