We are currently looking for a dedicated Customer Stock Controller to join us at our site in Derby. As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business. As a Customer Stock Controller, you will be responsible for all of the material handling processes from the point of delivery of product through to receipt by the customer ensuring that customer service, quality, and business requirements are met to the highest standards.
This will involve a 'scan and replenish' of parts to ensure stock availability targets are achieved as well as the setting up of storage locations and mediums to ensure they adhere to the agreed company standards. This varied role will also see you have high levels of communication with the customer both face to face and remotely via Teams, responding to requests for urgent parts and locating stock.
You will also be required to use a company van to deliver parts to other customer sites across the UK. About You You will have some previous experience of working in a logistics or warehouse environment as well as some experience of i nteracting with external customers . You will be flexible enough to work a rotational shift pattern that will include a mixture of days, afternoons and nights as well as being 'on call' on a rotational basis after a period of training has been completed.
Bank holidays are also classed as normal working days for the role, with an enhanced annual leave allowance offered to compensate. You must be in possession of a full, clean UK driving license . Additionally, you will work well as part of a team, with strong relationship building skills but also be comfortable working under your own initiative. You will be literate, comfortable reading and understanding information, with a strong attention to detail .
Most importantly you will be passionate about our Incora Values and exceeding customer expectations. Courage Take ownership for issues and problems. Collaboration Share knowledge and experience with others Commitment – Focus on ensuring internal and external customer expectations are met in a timely way. Community - We care about our world and those we share it with. In return we will offer the things that matter: Starting salary of £25,500, rising to £27,500 upon successful completion of probation.
Due to the flexible nature of the role, you will also receive a shift allowance of 10% for afternoons, 25% for nights as well as an on-call fee and overtime hours for out of hours responses. We want you to share in the success of Incora, so every employee is eligible for one of our incentive programs. We want you to have peace of mind regarding your future with our generous Company pension scheme including 4 times salary life cover.
We want to help you look after you and your family by providing Health cash plans saving you money and helping you to stay well We want to support you and the people that matter to you with our flexible working and family friendly policies and practices Incora cares about our environmental impact and that’s why we reward people who use green transport to travel to work with our Green Travel Allowance We believe every little helps by offering a generous discount portal only available to Incora employees Very importantly we want to be with you to help your career take off and become part of the Incora Story So, if you feel you have all of this, and want to be part of developing the Incora Story apply now - we can’t wait to hear from you!
We are passionate about Diversity & Inclusion, and we welcome applications from all persons regardless of their age, race, gender, disability, religion/belief, or sexual orientation. At Incora, every application is reviewed by a real person, not by AI. While we understand that candidates may use AI tools to assist with their CV or application, we value seeing your individual style and authentic voice.
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