Senior Business Analyst Location: US Remote Preferred Location: Candidates located in Illinois or surrounding states are strongly preferred. Ready to make a difference? Working at ICF means applying your passion for meaningful work and intellectual rigor to help solve some of today’s most important challenges. Our employees are smart, compassionate, innovative, and committed, and they work together to serve people, businesses, and governments around the world.
We value collaboration, mutual respect, open communication, and opportunities for growth. We are seeking a versatile Senior Business Analyst who can independently lead small to mid-sized projects and complex workstreams from concept through delivery. This role requires a strong combination of analytical thinking, business acumen, technical curiosity, and delivery discipline, along with the ability to translate ambiguous ideas into clear, actionable solutions.
The ideal candidate is a self-starter, quick learner, and collaborative partner who can facilitate decisions, manage competing priorities, and work effectively across business stakeholders, engineering teams, and clients to deliver high-quality results. The Senior Business Analyst supports work across the software development lifecycle, translating business needs and system data into effective technology solutions and meaningful business intelligence.
This role contributes to IT projects supporting energy efficiency initiatives, leads requirements and process-improvement activities, and partners closely with ICF subject matter experts, delivery teams, and clients to execute project objectives. You may be required to participate in periodic drug testing and background checks. Why you will love working here: Quality of life: Flexible workplace arrangements, work-life balance Investment of the community: Donation matching, volunteer opportunities Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan And many, many more (Ask your recruiter for more details!) What you will be doing: Support all phases of the software development lifecycle, including discovery, requirements gathering, solution design, testing, implementation, and post-launch validation for tools that support energy efficiency program tracking and reporting.
Independently lead requirements and analysis workstreams, facilitating workshops and stakeholder discussions to clarify objectives, resolve ambiguity, document decisions, and drive work toward delivery. Document current-state and future-state processes and recommend technology-enabled improvements by identifying risks, gaps, dependencies, issues, controls, and automation opportunities. Translate business needs into structured project plans, requirements specifications, process flows, data mappings, use cases, acceptance criteria, and actionable user stories.
Collaborate with senior technologists, developers, reporting teams, project managers, and other cross-functional partners to deliver integrated client solutions. Analyze datasets using Excel, SQL, Power BI, or related tools to identify trends, anomalies, root causes, and business insights; validate data quality and recommend practical actions. Proactively track risks, issues, assumptions, decisions, dependencies, milestones, and action items; communicate impacts and escalate concerns appropriately.
Develop clear system and process documentation and support end users through training, knowledge transfer, and individualized technical assistance. Provide guidance and mentorship to other analysts, share effective practices, and contribute to consistent, audit-ready delivery standards. What we need you to have (minimum qualifications): Bachelor's degree in business, information systems, computer science, or a related field (applicants can substitute one year of related experience for one year of education) 5+ years of experience working in a