Expert Salesforce Administrator

Join a great place to work with MissionSquare, a financial services corporation with approximately $79 billion in assets under management and administration and over 600 employees. Founded in 1972, MissionSquare is dedicated to the retirement needs of public sector employees. We focus on delivering results-oriented retirement and retiree health savings plans, education, investment options, personalized guidance, and related services to public sector participants in more than 9,200 plans and nearly 2 million participant accounts.

We strive to make the administration of retirement programs as easy and cost-effective as possible. We have an extraordinary talent base and invite you to consider joining MissionSquare. $128,490.00 - $205,580.00 The Expert Salesforce Administrator is a member of MissionSquare’s Technology team responsible for supporting and advancing the organization’s next generation Salesforce platforms. This role serves as the lead administrator for both the Salesforce Sales Cloud and Financial Services Cloud environments, ensuring platform stability, security, scalability, and compliance.

The position partners closely with business stakeholders, Product Management, Architecture, Development, Enterprise Security, and Compliance teams to deliver a secure, high-performing Salesforce ecosystem. ***MissionSquare cannot sponsor or hire candidates with H1B, STEM or OPT visas for this role.*** Essential Functions for this role include: Administer and configure Salesforce Sales Cloud and Financial Services Cloud environments.

Maintain and optimize profiles, permission sets, territory management, role hierarchies, sharing rules, and field-level security. Configure Salesforce solutions to meet business requirements. Manage Single Sign-On (SSO) integrations through Azure Active Directory. Implement and monitor Salesforce Shield encryption, audit logging, and security controls to protect organizational data. Configure and oversee Salesforce backup and recovery processes using Salesforce Backup (Own Backup) or similar tools.

Create and maintain sandboxes and scratch orgs while ensuring appropriate data masking and obfuscation practices. Partner with Enterprise Security and Infrastructure Engineering teams to establish and maintain Salesforce security baselines. Support compliance with SOC 1, SOC 2, and other regulatory requirements through collaboration with Compliance and Internal Audit teams. Monitor Salesforce releases and critical updates, perform regression testing, and coordinate release readiness activities.

Provide day-to-day Salesforce user support, troubleshoot issues, and coordinate escalations with Salesforce Support as needed. Maintain platform documentation, procedures, and administrative standards. Participate as an active member of the Salesforce Scrum Team, contributing to sprint planning, backlog refinement, testing, and release activities. Communicate project status, technical issues, and impediments to stakeholders and team members.

Perform other duties as assigned. If you have the following skills, we encourage you to apply: Bachelor's degree in Information Systems, Engineering, Computer Science, or a related field preferred, or an equivalent combination of education and relevant work experience. Five or more years of Salesforce administration experience, including leadership responsibility for a complex multi-org Salesforce environment.

Salesforce Administrator certification (required). Salesforce Advanced Administrator certification (required). Salesforce Financial Services Cloud Consultant certification (preferred). Experience serving as the lead administrator for Financial Services Cloud and Salesforce Sales and Service Cloud environments. Strong knowledge of Salesforce security architecture, including profiles, permission sets, sharing models, and field-level security.

Knowledge of multi-org Salesforce strategies, platform events, and governor limits. Experience supporting integrations using Sales