HRSS Manager ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers. At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.
Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development. That’s our vision.
We’re driven by it. And we need talented people who share it. If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry. The role: As a Human Resources Manager you will work closely with colleagues in the HRM team, our HR Business Partners, business partners and all HR Centres of Excellence to provide first class HR support to the ICON community locally and internationally.
You will play a key position in the roll out of HR projects and programmes annually. We are looking for an experienced HR Manager (5+ years as a HRM) with a demonstrable ability to partner with, motivate and influence leaders via mentorship and advising. The role calls on the HRM to switch easily between strategic and tactical tasks. • Delivery of complex case management advice on key areas such as disciplinary, performance management redundancy, long-term sickness and Issues that require country specific interaction.
• Responsible for management of employee relations, legal compliance and ensuring HR policies meet these requirements in designated country or region. • Actively work with Managers in your region to highlight and identify key trends and issues arising from data such as exit interviews, turnover reports, absence and performance reviews and propose specific plans to assist and advise improvements. • support the implementation of people strategies and plans through the rollout of HR programmes and through the provision of local country Insight into the broader HR team.
• For countries that have a Country Management Team, act as a partner to that team. • Build tight-knit relationships with key Managers within your country (or countries) of responsibility and also with the offshore managers who have people management responsibility in these countries. • Provide a proactive HR consultation service to all people managers advising them on all issues that arise in their teams.
• Work closely with the HR Service Centre Manager and the HR Service Centre Team to ensure a smooth transition on local issues and ensure clarity on when the team should hand over or raise. • Support and coach people managers on complex employee Issues. • Other duties as assigned. You will need: Bachelor's or Master's Degree in Human Resources 10 to 15 years experience in HR domain, preferably in HR Shared services or end to end employee cycle Should have People Management skills Should have experience in handling HR activities in APAC, EMEA or America.
Data Analysis - uses data to build business case, drive decisions to help interpret a situation Employee relations & compliance – expert in employee relations, balancing difficult situations, mitigating risk and proposing solutions. Project management – can lead projects, engaging key partners, handles risk. Change management – advanced ability to inspire change plan and engage partners Executive presence - Enthusiastically speaking up with issues