Quality Assurance Manager

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact. With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you.

If you’re looking for a special place to build or grow your career, you’ve found it. Whether you’re an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact. With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we have something special for you.

Join 603 OPTX, a Micro-LAM/IDEX Company. We are a nationally award-winning company recognized for our outstanding workplace culture and commitment to innovation in optics and advanced manufacturing. We specialize in delivering cutting-edge optical solutions to customers across industries, and we are seeking skilled talent to grow with our team in Keene, NH. POSITION SUMMARY : The Quality Manager role combines strategic quality leadership with hands‑on oversight of our ISO‑compliant Quality Management System.

You will lead internal and external audits, drive corrective and preventive actions, oversee supplier and customer quality performance, and ensure product acceptance through rigorous documentation, first article inspections, and continuous improvement initiatives. Success in this role requires a detail‑oriented, team‑focused leader who excels in a fast‑paced precision manufacturing environment and is comfortable balancing managerial responsibilities with technical, data‑driven quality work.

ESSENTIAL FUNCTONS: A qualified individual with a disability must be able to perform the essential functions of the position, with or without reasonable accommodation. Lead, develop, and maintain the ISO‑compliant quality system. Plan, conduct, and support internal, external, supplier, and customer audits. Oversee corrective actions (CAR/PAR), drive timely closure, and report results. Manage customer and supplier quality evaluations and feedback loops.

Support continuous improvement (Lean, Six Sigma, TPS). Provide training, mentoring, and cross-departmental quality guidance. Lead quality documentation processes and ensure compliance with standards. Participate in strategic planning for quality initiatives and operational improvements. Perform incoming, in-process, and final inspections using advanced metrology tools. Interpret, analyze, and validate optical and mechanical blueprints/specifications.

Conduct First Article Inspections (FAIs), inspection data packet reviews, and source inspections. Maintain production and quality records in accordance with internal quality policies. Utilize precision measurement equipment: profilometers, interferometers, OGP systems, CMMs, and other optical testing instruments. Serve as a primary interface with suppliers and customers for quality issues and root cause investigations.

Work with Engineering and Manufacturing to ensure quality is built into products and processes from the outset. Ensure that products meet all applicable quality and documentation requirements (ISO, GMP, SOPs, SPIs). Perform other related duties as assigned. WORK ENVIRONMENT & PHYSICAL REQUIREMENTS: Works in a manufacturing and inspection environment. Moderate walking, standing, stooping, bending, kneeling, and reaching required.

Occasional lifting and carrying of up to 50 pounds. Operates tools, equipment, and machinery in accordance with company policies and procedures. Required to maintain a clea