ADMIN ASSISTANT, ORTHOPAEDIC WARD

GENERAL DESCRIPTION The clerk is responsible for the overall admin duties at the   ward. JOB DESCRIPTION Organization and Management   Understands   nursing   care in line with Vision and Mission Statements, Philosophy, Goals and Objectives that suit the scope of hospital. Understands the service organization structure. Attends meetings held by the services in order to discuss issues and matters pertaining to the operation of the service.

Reports directly to the Chief Nursing Officer with regard to activities, problems or difficulties encountered. Attending   enquiries and calls via telephone, direct these calls or relays messages to and from customers. Responsible to ensure the filing system are to order. Responsible   for checking   and   coordinating   with   PR & Marketing , Finance   Services on   the internal   nursing   events.

Responsible   for distributing   the internal memo to   Top Management,   Consultant s , Deputy Chief Nursing Officer and Unit Manager s . Responsible   for assisting   the Chief Nursing Officer to prepare the Management Committee Report, Board of Director Report, KPJ Nursing Report and Hospital Monthly Report. To ensure smooth management of internal and external correspondence. Responsible   for ensuring   office equipment in proper order.

To ensure meetings are organized effectively. Provide personalized clerical duties for smooth management of the office. Maintains the cleanliness of the office. Dispatching: Memo, form and etc. to relevant services. Implement any other duties as delegated by the Chief Nursing Officer. Human Resource and Management   Takes personal responsibility for own professional development and keep up to date with    professional change and growth by maintaining mandatory learning hours.

Maintain the record of personal leave and training attended. Policies and Procedures   Adheres to the hospital policies and procedure and nursing code of conduct. Maintain confidentiality of patient’s personal and medical history. Ensure   to adhere   with Prevention and Control of infection. Facilities and Equipment   Assists the qualified staff in the following:   Maintains proper storage of biomedical equipment assigned in the unit.

Check all equipment to ensure that they are in good condition and ready to be used at all  time. Report if there is any fault. Maintains adequate supply of ward stock. Keeps accurate records of equipment, medical supplies and drug in the Unit/ wards. Safety and Quality Improvement Activities   Complies and promotes Baby Friendly Hospital Initiative Breastfeeding Policy, and protect,    promote and support Baby Friendly Hospital activities.

Participates actively in any other new service that is introduced by the services. Participates in 5S activities and comply with the specified requirements    Practices Standard People Practice (SPP) at all times. Ensure compliance of Patient safety goals as safety improvement measures recommended by    World Alliance for Patient Safety. Policies on patient and family rights are addressed at all times    Participates actively and encourages compliance to all policies and Procedures of ISO9001: 2008,   ISO 14001, OHSAS 18001, ISO 14001:2004, Malaysian Hospital Accreditation Standards,  Joint Commission International Accreditation Standards, PSG and NNA.

Complies with any instruction or measure on occupational safety and health    Carries out duties as an employee as stipulated in Occupational Safety and Health Act and    Regulations 1994:-   To take reasonable care at work for the safety of yourself and other persons;   To co-operate with your employer or any other person in the discharge of any duty;   To wear or use any protective equipment or clothing provided by the employer   To comply with any instruction or measure on occupational safety and health.

JOB REQUIREMENTS Education:   Minimum:   Posses academic qualification of SPM