JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Assistant Facility Manager - Job Description Location: Gurgaon Job Type: Full Time Job Grade: Assistant Manager About JLL JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people, and our communities.
JLL is a Fortune 500 company with operations in over 80 countries and a global workforce dedicated to delivering exceptional facility management solutions. Position Overview The Assistant Facility Manager will be responsible for managing all aspects of facility management service delivery during assigned shifts at our Gurgaon location. This role ensures seamless operations across technical services, soft services, vendor management, and compliance while maintaining the highest standards of safety, hygiene, and client satisfaction.
The Assistant Facility Manager is accountable for completing high-priority works and managing escalations during their shift. What This Job Involves Putting Safety and Comfort First Your primary concern is ensuring a safer, more comfortable work environment for employees and visitors. You will plan and execute preparations for client meetings, conferences, and VIP visits while overseeing mailroom operations, front office services, and housekeeping standards.
Your role is central to creating exceptional workplace experiences. High-Level Technical Operations Coordinate with engineering teams to address technical issues promptly during shifts. Monitor critical building systems including HVAC, electrical, plumbing, fire safety systems, DG sets, and UPS operations. Ensure preventive maintenance schedules are followed and escalate technical concerns as needed.
Support sustainability initiatives including energy optimization and green building practices. Core Soft Services Excellence Manage and supervise housekeeping, security, front office, helpdesk, mailroom, and cafeteria operations. Conduct regular facility walkthroughs to ensure cleanliness, upkeep, and service quality across all areas. Implement and monitor service level agreements (SLAs) for all soft service providers.
Address employee queries and concerns through phone and email communication promptly. Budget Management and Financial Controls Assist in understanding and managing office services budgets. Monitor expenditures and identify cost optimization opportunities. Track vendor invoicing and coordinate with finance teams for timely processing. Manage accruals for month-end and year-end closing activities. Statutory Compliance and Safety Ensure adherence to all statutory requirements including Factory Act, Building Bye-Laws, fire safety regulations, and environmental compliance.
Maintain licenses, permits, and compliance registers with proper renewal tracking. Coordinate fire drills semi-annually and ensure emergency preparedness. Implement and monitor safety protocols across all operations. Vendor Management Supervise third-party vendor (TPV) staff performance across security, housekeeping, cafeteria, and other services. Conduct shift briefings and ensure vendor staff deployment meets requirements.
Monitor vendor performance matrices and provide monthly feedback to the Facility Manager. Ensure vendor staff grooming