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Assistant Facilities Manager – Financial Services Location: Jersey City, NJ Position Overview We are seeking an experienced, highly organized, and service-oriented Assistant Facilities Manager (AFM) to join our Jersey City Facilities Management team supporting a premier client within the financial services industry. The Assistant Facilities Manager will support the delivery of best-in-class facilities services across a complex, fast-paced corporate environment.
This individual will have direct responsibility for day-to-day facility operations within assigned areas while partnering closely with all other cross-functional teams. The ideal candidate combines strong operational knowledge with financial acumen, leadership, attention to detail, and a hospitality-driven mindset. They are comfortable taking ownership, making informed decisions, managing vendors, interacting with client stakeholders, and operating within a highly regulated and compliance-focused environment.
Experience supporting financial institutions, Class A commercial office environments, or similarly complex corporate facilities is strongly preferred. Key Responsibilities Facilities Operations Support the Senior Facilities Manager in overseeing daily facility operations across assigned floors, departments, or areas. Take ownership of operational performance within assigned areas and ensure services are delivered consistently and in accordance with established standards.
Conduct regular facility inspections and proactively identify maintenance, housekeeping, safety, appearance, and workplace experience concerns. Manage work orders from initiation through completion, ensuring appropriate prioritization, communication, documentation, and follow-up. Coordinate preventive and corrective maintenance activities with Engineering and service providers. Support the management of building systems including HVAC, electrical, plumbing, lighting, vertical transportation, fire/life safety, and other critical infrastructure.
Coordinate shutdowns, after-hours work, repairs, vendor activities, and other operational requirements. Support operational readiness for executive meetings, high-profile events, client visits, and other critical business activities. Participate in emergency response and business continuity activities as required. This includes emergency response protocols and post-event operational recovery for severe weather conditions affecting the property.
Identify recurring operational issues and work with the appropriate teams to develop sustainable solutions. Identify and immediately escalate potential safety, regulatory, operational, or reputational risks. Track corrective actions through completion and ensure appropriate documentation is maintained. Client & Stakeholder Management Develop strong working relationships with client stakeholders and serve as a trusted point of contact for facilities-related matters.
Address tenant operational concerns, maintenance work orders, and lease-related inquiries with urgency, enforcing Service Level Agreements (SLAs) while ensuring tenant satisfaction. Maintain proactive communication with stakeholders regarding ongoing work, operational impacts, risks, and resolution timelines. Participate in client meetings and provide updates on operational performance, projects, open items, and areas requiring attention.
Anticipate client needs and id