Senior Transformation Programme Manager

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

As a Senior Transformation Programme Manager at JLL, you will play a pivotal role in driving organizational transformation initiatives that drive tangible impact across the business. The responsibilities are as follows: Manage complex transformation programs spanning multiple business segments, from concept through to implementation, ensuring alignment with strategic business objectives and measurable outcomes.

Launch new projects with limited data, starting from a blank sheet of paper. Act as a trusted partner, strategizing with Project Sponsors and challenging the status-quo to drive transformational impact. Partner with senior leadership to assess organizational readiness for change and develop tailored approaches that minimize disruption while maximizing value realization. Develop and deliver stakeholder communications that articulate the vision, benefits, and impact of transformation initiatives across all organizational levels.

Collaborate with cross-functional teams to identify process improvements and innovative solutions that enhance organizational effectiveness. Produce and deliver impactful presentations, securing buy-in on recommendations and supporting teams through change. Develop, implement and maintain project management processes, integrating AI to drive efficiency and improve quality. Design new methodologies where established project management frameworks fall short, tracking deliverables, dependencies, risks, issues and resources.

Develop risk mitigation strategies and ‘path to green’ for identified issues, actively troubleshooting to keep projects on track. Lead project meetings, including Steering Committee discussions with Executive Sponsors, workstream level meetings and workshops to support discovery and solutioning. Provide regular detailed reporting on project status, calling out critical milestones, bottlenecks, and risks.

Concurrently manage multiple projects / workstreams in various phases of development, covering a variety of subject matters. Ensure projects are completed within scope, schedule, budget, meeting or exceeding stakeholder expectations. Provide guidance to more junior members of the team, coaching them through their projects where relevant. Support the development of the programme management function, in collaboration with the Head of Transformation Skills and Experience: 10+ years of experience in transformation, change management, or programme management within complex, matrixed organizations.

Experience working within fast-paced professional services industries such as Consulting is preferred. Strong technical project management skills including proficiency with project planning tools, resource management, and governance frameworks Understanding of organizational change management methodologies (e.g., Prosci, ADKAR, Kotter) with success applying them in real-world scenarios Experience in organizational design including role definition, workforce planning, and operating model development Proven ability to influence enterprise strategy and manage complex, multi-stakeholder ecosystems including C-suite executives and external partners Excellent stakeholder management and influencing skills with the ability to build trust and credibility at all organizational levels.

Strong analytical and problem-solving capabilities with attention to detail and ability to leverage complex data to develop solutions that drive improvements.