Training Specialist II

Summary   Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but we've been part of the national landscape for more than seven decades, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina … and much more. We are one of the nation's leading administrators of government contracts.

We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies, allowing us to build on various business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team! Description   Position Purpose: Responsible for identifying training needs, developing training materials and facilitating training.

Provides training, guidance and leadership for new training specialists. Develops performance assessments and testing materials. Manages trainees and communicates effectively with area management on trainee performance. Location : This position is full-time (40-hours/week) Monday-Friday fully onsite. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-4:30PM. It may be necessary, given the business need to work occasional overtime.

You may be required to travel between buildings. This role is located at 4101 Percival Road Columbia, SC 29229-8320. What You’ll Do: Leads, plans and prioritizes training projects from conducting training needs assessments to the delivery of the final product which meets customers specifications and due dates. Responsible for all timely deliverables in a training project to include facilitating technical and non-technical training to employees, business partners, external customers, and other audiences.

Contributes expertise as a member of various functional groups. Ensures final product meets customer specifications and deliverable dates are met. Follows project methodology in the development of trainee and/or training performance assessments and testing materials. Develops, revises, and updates training materials. Analyze, identify and develop training solutions using blended learning techniques and innovative technology/tools to meet business goals.

Gathers data from quality audits and team development surveys and incorporates in training deliveries. Tracks and monitors team interactions and provides feedback to trainees and their management. Identify developmental needs and provide guidance, coaching and train-the-trainer sessions as needed. Prepare appropriate reports and presentation materials as requested. Facilitates training to all levels of management.

Evaluates various training trends, techniques, and/or programs. Performs other tasks as needed to support the training area to include but not limited to maintenance of training database, reports, assessments, etc. To Qualify For This Position, You'll Need The Following: Required Education: Bachelor's Degree Degree Equivalency: 4 years job related work experience or Associate's and 2 years job related work experience Required Experience: 3 years-job related work experience, including 2 years’ training experience plus 1 year insurance related work experience.

Required Software and tools: Microsoft Office and standard classroom and office equipment. (PC skills are needed to support the development of training programs and materials.) Strong project management skills. Ability to learn corporate and other required systems. Familiar with a variety of training technology (e.g. audio/visual, virtual, podcasts, webinars, tele-conference and other training tools).

Required Skills and Abilities: Strong verbal, written and human relations skills; Strong research, planning and data gathering and analysis skills. Strong design and development skills to create outputs in various methods. Strong Organizational skills necessary to schedule, prioritize and complete wor