Operations Supervisor- PT- Vinyl Room

Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries.

These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit  www.livenationentertainment.com . Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music.

From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”.

We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

Maintain daily labor/timesheets Conduct semi-annual evaluations of Vinyl Staff. Propose raise recommendation to Assistant General Manager Hold departmental staff meetings to keep everyone informed of the departments problems/progress Oversee all schedules within Vinyl Rooms Conduct daily pre-shift in an upbeat and motivational manner Follow up/follow through of subordinates in reaching goals (continual coaching and counseling) Maintain appropriate staffing levels – hiring, terminations, maintain disciplinary documentation; and ensure complete/thorough training of all staff Follow the HOB Service Standards per Standard Operating Procedures Housekeeping – conduct walk through Maintain OSHA workplace Maintain operational supplies Maintain reservations Oversee parties/special events in the room Keep guest feedback log Cost control on labor, F&B, Liquor Facilitate proper inter-departmental communication and organization WHAT THIS PERSON WILL BRING Required: 3 –5 years high volume experience with a VIP club or upscale hospitality establishment Ability to work late hours Knowledge of state, federal and local liquor laws and health code regulations Ability to deal with intoxicated guests in a positive and safety minded manner Tolerance of all cultures, music and art forms Financial & Operational skills Fine dining Procedures Fine Wine knowledge Food Preparation/presentation Cost of Sales P& L Reports Responsible Alcohol Awareness Training Certification or Equivalent Guest Relations High School Diploma Preferred: Point of Sales knowledge, preferably MICROS College Degree Responsible Alcohol Awareness Training Certification or Equivalent Physical Demands/Working Environment: Working environment is fast-paced Position requires extended periods of prolonged standing and working on your feet Must be able to lift and/or move up to 25 lbs.

EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an incl