Senior Technical Product Owner

Are you a   self starter   who loves technical challenges? Are you passionate about delivering high-quality, user-friendly solutions? If so, then we want to hear from you! We are   seeking   a passionate and experienced Technical Product Owner to join our team and lead the development and optimization of our   Customer and Producer Storefronts . The ideal candidate will have a strong technical background and a deep understanding of customer-centric product development.

In this role, you will   be responsible for   communicating effectively with business stakeholders, gathering business requirements, and translating them into actionable technical stories for the development team. As the Technical Product Owner, you will ensure that the squad adheres to agile practices, including conducting regular ceremonies such as sprint planning, reviews, and retrospectives. You will also   be responsible for   planning the technical roadmap, prioritizing features, and ensuring that delivery is on track to meet business   objectives .

Your leadership will be crucial in driving innovation and   maintaining   a seamless communication experience for our customers. John Hancock continues to transform   as   a digital, customer-centric organization. As a part of this ongoing transformation, we are building digital solutions and   leveraging   vendor capabilities based on the latest technologies. The customer is the focus of everything we do, and millions of customers rely on our products daily.

We believe in the value of empowering our team members with the resources to solve critical problems for the future of the business, which is why we need you. Position Responsibilities:       Lead the  Customer and Producer Storefronts  team to deliver a seamless and efficient communication process for our customers. Collaborate with cross-functional teams to gather and prioritize requirements, ensuring alignment with business goals.

Monitors and   generates   reports on product KPIs. Utilize data and customer feedback to continuously improve the digital communication experience. Manage the technology product backlog, define user stories, and set sprint goals. Act as the primary liaison between stakeholders and the development team, ensuring clear communication and understanding of product vision and goals. Monitor and report on product performance, making data-driven decisions to enhance   the customer   experience.

Monitor system performance,   identify   optimization opportunities, and ensure seamless operation. Develop and   maintain   technical documentation for business and technical processes. Lead the development and execution of a long-term platform strategy aligned with   technology   architectural and business goals. Brings an innovative mindset to improving and elevating technology solutions and enablers     Required Qualifications:      Bachelor's degree in Computer Science , Information Technology, Information Systems, or   a related   field (or equivalent experience).

5+ years of experience in a project management, technical product owner, platform owner, engineer, or similar role    Experience with project tracking software ( e.g   Jira)   Experience with Agile methodologies   Experience with Azure, AKS on Azure   Experience with cloud platforms (e.g., AWS, Azure)   Experience with DevOps principles and tools   Experience with version control systems (e.g., Git)     Preferred Qualifications:      Strong understanding of life insurance industry workflows and processes, particularly relevant to the products being used   Excellent communication, collaboration,   negotiation   and interpersonal skills   Ability to translate business needs into effective solutions   Experience with program and agile delivery methodologies   Proficiency   in troubleshooting and problem-solving   Excellent analytical and problem-solving skills     When you join our team:      We’ll   empower you to learn and grow the