Oncology Brand & Customer Manager - SA & SSA
msd.wd5.myworkdayjobs.com
Job Description We aspire to be the premier research-intensive biopharmaceutical company. We're at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals. As an Oncology Brand & Customer Manager, you will play a pivotal role in shaping brand strategy, leading cross-functional alignment, ensuring launch excellence, and delivering innovative customer-centric initiatives that support our mission of advancing prevention and treatment of disease through leading-edge science.
Responsibilities · Lead the formulation, execution, and continuous optimization of brand strategies for the Oncology portfolio (selected indications and other brands as needed) . · Drive brand growth, market preparation, and launch excellence for new product introductions. · Ensure alignment of brand plans with global and regional marketing strategies, customizing global materials for local relevance.
· Deliver the full marketing strategy and tactical plans, ensuring they meet performance expectations across the portfolio. · Forecast and monitor performance, adjusting strategies based on market insights and in-market performance metrics. · Manage promotional and brand-related budgets, ensuring resource allocation maximizes ROI and supports financial health of the brands. · Analyze the local and regional oncology market, identifying commercial opportunities and risks.
· Understand and articulate the full Customer Buying Process, enabling effective segmentation, targeting, and engagement. · Lead and align cross-functional teams—including Sales, Medical, Market Access, Regulatory, CDx, Communications, and others—to ensure cohesive execution of brand and franchise strategies. · Coordinate with the Sales Force to ensure successful rollout and execution of marketing and promotional strategies.
· Collaborate with internal and external stakeholders professionally, fostering strong partnerships that enhance brand performance. · Develop and deliver innovative, customer-centric programs aligned to preferred customer channels and needs. · Seek new, creative, and digital-first ways of interacting with customers. · Develop and execute scientific leader (SL) engagement plans across relevant markets.
· Prepare and deliver key tactical components including marketing tactics, channel mix, promotional activities, and resource plans. · Track local and regional initiatives, manage budgets, and oversee reporting and business information systems required to support marketing and sales activities. · Travel locally, regionally and internationally as needed to support business needs. Qualifications Required · Relevant commercial or health sciences degree.
· Minimum 5 years of pharmaceutical industry experience. · Multinational pharmaceutical company experience. · Strong understanding of the South African pharmaceutical market and regulatory environment. · Excellent written and verbal communication skills. · Demonstrated strategic thinking, initiative, and problem-solving ability. · Ability to work autonomously, manage multiple priorities, and deliver against deadlines.
Preferred · Oncology sales or marketing background. · Regional SSA market experience. · Digital marketing qualification or advanced digital capability. · Market access experience. · Understanding of French (advantageous). · Strong interpersonal, negotiation, and customer-centric skills. Required Skills: Adaptability, Brand Management, Competitor Analysis, Content Creation, Customer Insights, Customer-Oriented, Data Analysis, Digital Marketing, Event Planning, Market Research, Oncology Marketing, Product Management, Strategic Thinking Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please